Global Sales Operations Business Enablement Specialist
hace 4 días
We are seeking a highly skilled and motivated Global Sales Operations Business Enablement professional to join our team at SAP. As a key member of our sales operations team, you will be responsible for delivering exceptional experiences, simple processes, and impactful customer interactions.
Key Responsibilities- Process customer requests for selling deals and complete the required inputs (Harmony/CRM Opportunities, Quotations, Order Forms)
- Comply with operational procedures e.g., for sales, delivery, financial and legal requirements. Archiving and maintaining all files and records
- Provide active quarter-end and year-end close deal support to the sales community to ensure timely and accurate completion of work deliverables in a dynamically driven environment
- Legal Contract Validation: Closely cross-collaborate with the Industry AEs, Pricing and Revenue Recognition teams in the local market units during the contract drafting and negotiation process. Verify customer, user and pricing information provided by Account Executives and Pricing teams, work with Finance, Revenue Recognition teams to prevent revenue deferrals, ensure final business, and contract terms
- Preferably not exceeding 2 years of professional experience
- Background in sales, quote-to-cash process & deal execution
- Experience in a fast-paced environment, ability to multitask, prioritize and problem solve
- Extremely detailed-oriented, organized, and effective communication skills (both oral and written)
- Experience with Smartsheet, advanced Office skills (Excel, Word, PowerPoint, and Outlook), DocuSign, CPQ/CRM tool and experience with SAP systems is a plus
With an aim toward action and pragmatic execution, the Global Revenue Operations delivers exceptional experiences, simple processes, and impactful customer interactions. The organization has holistic responsibility for ensuring efficient day-to-day operations of the Customer Success business, operationalizing, and accelerating the True North strategy via the One Customer Success Operating Model and developing disruptive motions, channels, and commercial models to innovate for the future.
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