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CRM Solution Architect
hace 1 semana
About Us
3Shape A/S started with a vision to make 3D scanning better. We first applied it to the hearing industry, then successfully expanded into dentistry. With over 2,000 employees globally, we continue to innovate award-winning scanning and CAD/CAM solutions for dentistry.
Your Role
As a CRM Functional Consultant, you will serve as a key member of our team, providing functional expertise to business operations across various functions at 3Shape North America. You will collaborate closely with system owners and development teams in Denmark, Poland, and Ukraine to drive effective collaboration and adoption of our CRM systems.
Key Responsibilities
- Improve system adoption and utilization support across functions
- Create, manage, and optimize CRM platform usage
- Develop and maintain solid documentation
- Improve and generate interdepartmental workflows
Requirements
To be successful in this role, you should have:
- Proven work experience as a CRM Functional Consultant or similar roles for at least 2 years
- 2+ years of CRM Microsoft Dynamics 365 administration experience
- Strong understanding of CRM solutions and automation best practices and strategies
- Strong analytical skills and experience with data analysis and reporting
- Advanced level of English (B2+/C1)
- Customer Centricity mindset
- Analysis Capacity
About You
We welcome diverse candidates who share our passion for innovation and customer satisfaction. As a CRM Functional Consultant at 3Shape A/S, you will have the opportunity to grow your career in a dynamic and supportive environment.
