Operations Coordinator
hace 3 días
Empowering career coaches is at the heart of our mission. We provide expert consulting, marketing, and operations strategies to help them scale their businesses.
Our focus is on streamlining processes, attracting more clients, and driving sustainable growth. We offer the tools, insights, and support needed to optimize business operations, allowing coaches to deliver transformational results.
As a people-driven team, we thrive on innovation, collaboration, and making a real impact in the coaching industry. We are seeking a talented individual based in Medellín, Colombia, to join our team as a Client Success Coordinator.
Submit your application with your resume in ENGLISH.
Key Tasks- Ensure a seamless customer experience from onboarding to offboarding.
- Oversee contracts, onboarding, feedback collection, testimonials, and exit processes to drive client satisfaction.
- Implement client engagement strategies, including rewards and personalized experiences.
- Regularly follow up with clients to ensure engagement and satisfaction.
- Manage the program calendar, scheduling weekly events such as Office Hours & Special Sessions.
- Attend and support Office Hours & Special Events, tracking attendance and assisting the coach.
- Develop and update course materials, including workbooks, resources, and documents.
- Maintain and update the CRM system, ensuring accurate client records and efficient operations.
- Track key metrics and maintain dashboards to measure client progress and operational efficiency.
- Coordinate part-time (PT) coaches, ensuring alignment with company goals.
- Proven customer-facing experience.
- Positive attitude, empathy, and high energy.
- Strong project management and organizational skills.
- Proficiency in CRM tools, scheduling software, and dashboards.
- Strong communication skills and a customer-first mindset.
- A competitive monthly salary.
- Growth opportunities within the company.
- Benefits, Health, and Retirement Plan according to Colombian law.
-
Clinical Operations Coordinator
hace 6 días
Medellín, Antioquia, Colombia Third Way A tiempo completoThird Way Health is committed to delivering exceptional patient experiences. As a Clinical Operations Coordinator, you will play a critical role in ensuring the quality of our services and identifying areas for improvement. Your attention to detail and analytical skills will be essential in driving patient satisfaction and loyalty.About the JobThe Clinical...
-
Recruitment Operations Coordinator
hace 7 días
Medellín, Antioquia, Colombia Xebia A tiempo completoWe are seeking a detail-oriented and proactive Recruitment Operations Coordinator to support our growing Talent Acquisition team in Colombia. This role will help ensure smooth and efficient recruitment operations, allowing our Talent Acquisition Partners to focus on strategic hiring initiatives.About the RoleFormat and standardize resumes and offers to align...
-
Senior Sales Operations Coordinator
hace 5 días
Medellín, Antioquia, Colombia Atlas Home Offer A tiempo completoJoin us at Atlas Home Offer, where we are committed to excellence in real estate services.We are seeking a highly skilled Business Lead Generator to join our team and help drive business growth through effective lead management.The Senior Sales Operations Coordinator will be responsible for overseeing the generation, qualification, and distribution of leads,...
-
Facilities Coordinator
hace 14 horas
Medellín, Antioquia, Colombia Genius Sports Group A tiempo completoWe're looking for an experienced Facilities Coordinator to join our Medellin team. In this role, you'll be responsible for managing various aspects of office operations, including event coordination, onboarding and offboarding, and effective communication.Main Responsibilities:Plan and execute company events, managing budgets and supplier...
-
Office Operations Manager
hace 6 días
Medellín, Antioquia, Colombia Evolution Gaming Limited A tiempo completoThe Office Commercial Coordinator plays a vital role in overseeing and managing day-to-day operations within the office. The ideal candidate will have strong experience organizing and managing corporate events, trade fairs, and conferences within the online gaming or tech industries.Responsibilities:Oversight of day-to-day office operations, including office...
-
Logistics Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia Virtual Professional A tiempo completoAs a Logistics Coordinator, you will be the liaison between carriers and Carrier Sales, Operations and/or Sales Team.Requirements Drayage or Ocean Container Experience.If you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality.Attention to detail and the ability to ask the right questions to find...
-
Logistics Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia Virtual Professional A tiempo completoAs a Logistics Coordinator, you will be the liaison between carriers and Carrier Sales, Operations and/or Sales Team. Requirements Drayage or Ocean Container Experience. If you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality. Attention to detail and the ability to ask the right questions to...
-
Logistics Coordinator
hace 4 días
Medellín, Antioquia, Colombia Virtual Professional A tiempo completoAs a Logistics Coordinator, you will be the liaison between carriers and Carrier Sales, Operations and/or Sales Team. Requirements Drayage or Ocean Container Experience. If you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality. Attention to detail and the ability to ask the right...
-
Support Services Coordinator
hace 7 días
Medellín, Antioquia, Colombia Evolution Gaming Limited A tiempo completoRole DescriptionWe are seeking an exceptional Office Coordinator to join our team at Evolution Gaming Limited. In this critical role, you will be responsible for:Coordinating internal and external visits to ensure seamless interaction with stakeholders.Effective management of correspondence to maintain clear and efficient communication channels.Supervision...
-
Tour Coordinator Manager
hace 18 horas
Medellín, Antioquia, Colombia Amakuna Travel Ltd A tiempo completoWe are seeking an experienced Tour Coordinator Manager to join our team at Amakuna Travel Ltd. As a key member of our operations team, you will be responsible for coordinating travel arrangements for our clients.Your responsibilities will include:Liaising with suppliers and partners to make bookings and reservations.Coordinating logistics, including hotel...
-
Carrier Liaison Coordinator
hace 3 días
Medellín, Antioquia, Colombia Virtual Professional A tiempo completoWelcome to this exciting opportunity as a Carrier Liaison Coordinator at Virtual Professional!About the RoleAs a Carrier Liaison Coordinator, you will be responsible for serving as the primary point of contact between our organization and carriers.Key ResponsibilitiesBuild and maintain strong relationships with carriers to optimize communication and...
-
Marketing Operations Coordinator
hace 3 días
Medellín, Antioquia, Colombia Tbwa ChiatDay Inc A tiempo completoAbout Genius SportsWe are at the forefront of sports technology, connecting sports, brands, and fans through official live data. Our mission is to create a more sustainable sports data ecosystem that benefits all parties.As a dynamic and ambitious company, we are looking for enthusiastic individuals to join our talented team.If you see yourself as part of a...
-
Logistics Operations Coordinator
hace 4 días
Medellín, Antioquia, Colombia SaleStrategy A tiempo completoAt SaleStrategy, we're a leading BPO provider delivering exceptional sales and operational solutions to tech SaaS companies in the U.S. and Canada.About the RolePrecise Data Entry: Ensure our databases are impeccable with attention to detail.Vendor Onboarding: Welcome new partners into our network with seamless efficiency.Operational Excellence: Drive...
-
Supply Chain Operations Manager
hace 4 días
Medellín, Antioquia, Colombia Virtual Professional A tiempo completoWe are seeking a Supply Chain Operations Manager to join our team at Virtual Professional. As a Logistics Coordinator, you will serve as the liaison between carriers and our sales, operations, and/or sales teams.Key Responsibilities Manage drayage or ocean container experience to ensure seamless logistics operations. Utilize strong problem-solving skills and...
-
Logistics Operations Coordinator
hace 2 días
Medellín, Antioquia, Colombia SaleStrategy A tiempo completoJob OverviewSaleStrategy is a leading BPO provider that delivers exceptional sales and operational solutions to tech SaaS companies in the U.S. and Canada.We're looking for a detail-oriented individual to join our team as a Logistics Dispatcher. As a key member of our logistics department, you'll play a crucial role in ensuring the seamless execution of our...
-
Operations and Client Success Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia Undergrads A tiempo completoJoin Undergrads – Drive Efficiency and CustomerSatisfaction in a Fast-Growing Startup Company Description: Myname is Jack, and I oversee our residential moving operations hereat Undergrads. Undergrads is a fast-growing startup headquarteredin Charlotte, NC, transforming the moving industry. Our marketplaceconnects college students with flexible, labor-only...
-
Quedan 3 Días: Logistics Coordinator
hace 2 semanas
Medellín, Antioquia, Colombia Virtual Professional A tiempo completoAs a Logistics Coordinator, you will be the liaisonbetween carriers and Carrier Sales, Operations and/or Sales Team.Requirements 1. Drayage or Ocean Container Experience. 2. If youare an expert multi-tasker, active listener, and excellentcommunicator with a friendly and confident personality. 3.Attention to detail and the ability to ask the right questions...
-
Equipment Coordinator Assistant
hace 2 días
Medellín, Antioquia, Colombia SuperStaff A tiempo completoThe Equipment Coordinator assistant is responsible forproviding administrative support to their Equipment Coordinationregional assignment/s. Partnering with multiple departments onequipment sales information needed for ordering, coordinating,reporting, and delivery of equipment orders; communicating withvendor and third-party moving contacts; and other...
-
Client Success Coordinator
hace 3 días
Medellín, Antioquia, Colombia Opny A tiempo completoWe are a fast-growing company that helps career coaches scale their businesses through expert consulting, marketing, and operations strategies. Our focus is on empowering coaches to streamline their processes, attract more clients, and grow sustainably. We provide the tools, insights, and support needed to optimize their business operations, so they can...
-
Recruitment Coordinator
hace 22 horas
Medellín, Antioquia, Colombia Lean Tech A tiempo completoLean Tech is a fast-growing company that operates at the forefront of technology and innovation. We pride ourselves on our ability to connect high-quality talent with exceptional opportunities, fostering growth and innovation in selected areas.About the RoleWe are seeking an experienced Junior Placement Coordinator who will act as a key facilitator in our...