Operations Coordinator

hace 3 días


Medellín, Antioquia, Colombia Opny A tiempo completo

Empowering career coaches is at the heart of our mission. We provide expert consulting, marketing, and operations strategies to help them scale their businesses.

Our focus is on streamlining processes, attracting more clients, and driving sustainable growth. We offer the tools, insights, and support needed to optimize business operations, allowing coaches to deliver transformational results.

As a people-driven team, we thrive on innovation, collaboration, and making a real impact in the coaching industry. We are seeking a talented individual based in Medellín, Colombia, to join our team as a Client Success Coordinator.

Submit your application with your resume in ENGLISH.

Key Tasks
  • Ensure a seamless customer experience from onboarding to offboarding.
  • Oversee contracts, onboarding, feedback collection, testimonials, and exit processes to drive client satisfaction.
  • Implement client engagement strategies, including rewards and personalized experiences.
  • Regularly follow up with clients to ensure engagement and satisfaction.
Event & Program Planning
  • Manage the program calendar, scheduling weekly events such as Office Hours & Special Sessions.
  • Attend and support Office Hours & Special Events, tracking attendance and assisting the coach.
Content Development & Management
  • Develop and update course materials, including workbooks, resources, and documents.
Administrative & CRM Management
  • Maintain and update the CRM system, ensuring accurate client records and efficient operations.
  • Track key metrics and maintain dashboards to measure client progress and operational efficiency.
  • Coordinate part-time (PT) coaches, ensuring alignment with company goals.
Requirements
  • Proven customer-facing experience.
  • Positive attitude, empathy, and high energy.
  • Strong project management and organizational skills.
  • Proficiency in CRM tools, scheduling software, and dashboards.
  • Strong communication skills and a customer-first mindset.
What We Offer
  • A competitive monthly salary.
  • Growth opportunities within the company.
  • Benefits, Health, and Retirement Plan according to Colombian law.


  • Medellín, Antioquia, Colombia Third Way A tiempo completo

    Third Way Health is committed to delivering exceptional patient experiences. As a Clinical Operations Coordinator, you will play a critical role in ensuring the quality of our services and identifying areas for improvement. Your attention to detail and analytical skills will be essential in driving patient satisfaction and loyalty.About the JobThe Clinical...


  • Medellín, Antioquia, Colombia Xebia A tiempo completo

    We are seeking a detail-oriented and proactive Recruitment Operations Coordinator to support our growing Talent Acquisition team in Colombia. This role will help ensure smooth and efficient recruitment operations, allowing our Talent Acquisition Partners to focus on strategic hiring initiatives.About the RoleFormat and standardize resumes and offers to align...


  • Medellín, Antioquia, Colombia Atlas Home Offer A tiempo completo

    Join us at Atlas Home Offer, where we are committed to excellence in real estate services.We are seeking a highly skilled Business Lead Generator to join our team and help drive business growth through effective lead management.The Senior Sales Operations Coordinator will be responsible for overseeing the generation, qualification, and distribution of leads,...

  • Facilities Coordinator

    hace 14 horas


    Medellín, Antioquia, Colombia Genius Sports Group A tiempo completo

    We're looking for an experienced Facilities Coordinator to join our Medellin team. In this role, you'll be responsible for managing various aspects of office operations, including event coordination, onboarding and offboarding, and effective communication.Main Responsibilities:Plan and execute company events, managing budgets and supplier...


  • Medellín, Antioquia, Colombia Evolution Gaming Limited A tiempo completo

    The Office Commercial Coordinator plays a vital role in overseeing and managing day-to-day operations within the office. The ideal candidate will have strong experience organizing and managing corporate events, trade fairs, and conferences within the online gaming or tech industries.Responsibilities:Oversight of day-to-day office operations, including office...

  • Logistics Coordinator

    hace 2 semanas


    Medellín, Antioquia, Colombia Virtual Professional A tiempo completo

    As a Logistics Coordinator, you will be the liaison between carriers and Carrier Sales, Operations and/or Sales Team.Requirements Drayage or Ocean Container Experience.If you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality.Attention to detail and the ability to ask the right questions to find...

  • Logistics Coordinator

    hace 2 semanas


    Medellín, Antioquia, Colombia Virtual Professional A tiempo completo

    As a Logistics Coordinator, you will be the liaison between carriers and Carrier Sales, Operations and/or Sales Team. Requirements Drayage or Ocean Container Experience. If you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality. Attention to detail and the ability to ask the right questions to...

  • Logistics Coordinator

    hace 4 días


    Medellín, Antioquia, Colombia Virtual Professional A tiempo completo

    As a Logistics Coordinator, you will be the liaison between carriers and Carrier Sales, Operations and/or Sales Team. Requirements Drayage or Ocean Container Experience. If you are an expert multi-tasker, active listener, and excellent communicator with a friendly and confident personality. Attention to detail and the ability to ask the right...


  • Medellín, Antioquia, Colombia Evolution Gaming Limited A tiempo completo

    Role DescriptionWe are seeking an exceptional Office Coordinator to join our team at Evolution Gaming Limited. In this critical role, you will be responsible for:Coordinating internal and external visits to ensure seamless interaction with stakeholders.Effective management of correspondence to maintain clear and efficient communication channels.Supervision...

  • Tour Coordinator Manager

    hace 18 horas


    Medellín, Antioquia, Colombia Amakuna Travel Ltd A tiempo completo

    We are seeking an experienced Tour Coordinator Manager to join our team at Amakuna Travel Ltd. As a key member of our operations team, you will be responsible for coordinating travel arrangements for our clients.Your responsibilities will include:Liaising with suppliers and partners to make bookings and reservations.Coordinating logistics, including hotel...


  • Medellín, Antioquia, Colombia Virtual Professional A tiempo completo

    Welcome to this exciting opportunity as a Carrier Liaison Coordinator at Virtual Professional!About the RoleAs a Carrier Liaison Coordinator, you will be responsible for serving as the primary point of contact between our organization and carriers.Key ResponsibilitiesBuild and maintain strong relationships with carriers to optimize communication and...


  • Medellín, Antioquia, Colombia Tbwa ChiatDay Inc A tiempo completo

    About Genius SportsWe are at the forefront of sports technology, connecting sports, brands, and fans through official live data. Our mission is to create a more sustainable sports data ecosystem that benefits all parties.As a dynamic and ambitious company, we are looking for enthusiastic individuals to join our talented team.If you see yourself as part of a...


  • Medellín, Antioquia, Colombia SaleStrategy A tiempo completo

    At SaleStrategy, we're a leading BPO provider delivering exceptional sales and operational solutions to tech SaaS companies in the U.S. and Canada.About the RolePrecise Data Entry: Ensure our databases are impeccable with attention to detail.Vendor Onboarding: Welcome new partners into our network with seamless efficiency.Operational Excellence: Drive...


  • Medellín, Antioquia, Colombia Virtual Professional A tiempo completo

    We are seeking a Supply Chain Operations Manager to join our team at Virtual Professional. As a Logistics Coordinator, you will serve as the liaison between carriers and our sales, operations, and/or sales teams.Key Responsibilities Manage drayage or ocean container experience to ensure seamless logistics operations. Utilize strong problem-solving skills and...


  • Medellín, Antioquia, Colombia SaleStrategy A tiempo completo

    Job OverviewSaleStrategy is a leading BPO provider that delivers exceptional sales and operational solutions to tech SaaS companies in the U.S. and Canada.We're looking for a detail-oriented individual to join our team as a Logistics Dispatcher. As a key member of our logistics department, you'll play a crucial role in ensuring the seamless execution of our...


  • Medellín, Antioquia, Colombia Undergrads A tiempo completo

    Join Undergrads – Drive Efficiency and CustomerSatisfaction in a Fast-Growing Startup Company Description: Myname is Jack, and I oversee our residential moving operations hereat Undergrads. Undergrads is a fast-growing startup headquarteredin Charlotte, NC, transforming the moving industry. Our marketplaceconnects college students with flexible, labor-only...


  • Medellín, Antioquia, Colombia Virtual Professional A tiempo completo

    As a Logistics Coordinator, you will be the liaisonbetween carriers and Carrier Sales, Operations and/or Sales Team.Requirements 1. Drayage or Ocean Container Experience. 2. If youare an expert multi-tasker, active listener, and excellentcommunicator with a friendly and confident personality. 3.Attention to detail and the ability to ask the right questions...


  • Medellín, Antioquia, Colombia SuperStaff A tiempo completo

    The Equipment Coordinator assistant is responsible forproviding administrative support to their Equipment Coordinationregional assignment/s. Partnering with multiple departments onequipment sales information needed for ordering, coordinating,reporting, and delivery of equipment orders; communicating withvendor and third-party moving contacts; and other...


  • Medellín, Antioquia, Colombia Opny A tiempo completo

    We are a fast-growing company that helps career coaches scale their businesses through expert consulting, marketing, and operations strategies. Our focus is on empowering coaches to streamline their processes, attract more clients, and grow sustainably. We provide the tools, insights, and support needed to optimize their business operations, so they can...

  • Recruitment Coordinator

    hace 22 horas


    Medellín, Antioquia, Colombia Lean Tech A tiempo completo

    Lean Tech is a fast-growing company that operates at the forefront of technology and innovation. We pride ourselves on our ability to connect high-quality talent with exceptional opportunities, fostering growth and innovation in selected areas.About the RoleWe are seeking an experienced Junior Placement Coordinator who will act as a key facilitator in our...