
Technical Supervisor Lead
hace 6 días
As a Technical Supervisor Lead, you will play a key role in ensuring the success of our call center operation. You will be responsible for managing and directing the daily activities of a team of Representatives, coaching and developing them to achieve sales and operational performance goals.
The ideal candidate will have experience in a management position, preferably in a call center environment, and will possess strong leadership skills, excellent communication skills, and the ability to motivate their team to achieve results.
Key Responsibilities:
- Manage and direct the daily activities and long-term success of Representatives through coaching, training, development, and performance management.
- Assign tasks, follow-up, answer questions, and give instructions as needed to meet customer needs.
- Drive sales, operational, and customer service metrics by motivating Representatives, holding them accountable for their performance, and providing consistent and targeted feedback.
- Use data to develop action plans for the team to drive sales and operational performance consistent with Asurion's Core Values.
- Maintain working knowledge of multiple hardware platforms, operating systems, and current product offerings to provide maximum support to Representatives.
We're Looking For:
- Bachelor's or Associate's degree from an accredited institution.
- At least 2 years' experience in a management position, preferably in a call center environment.
- Experience building and leading high-performing teams.
- Excellent leadership and communication skills.
- Ability to collect and analyze data to inform business decisions.
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Technical Support Supervisor
hace 5 días
Bogotá, Bogotá D.E., Colombia Asurion A tiempo completoThe Bilingual Supervisor, Call Center Operations is a critical role at Asurion, where you will lead a team of technical support representatives in delivering exceptional customer experiences and achieving sales targets. This position requires a unique blend of technical expertise, leadership skills, and business acumen.You will be responsible for:Developing...
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Technical Innovation Lead
hace 7 días
Bogotá, Bogotá D.E., Colombia Salesforce, Inc. A tiempo completoJob Description:We are seeking a highly skilled Technical Architect to join our team. In this role, you will be responsible for designing and delivering scalable Salesforce solutions that align with business objectives.You will lead technical design sessions, conduct customer technical due diligence, and provide actionable recommendations.A key aspect of the...
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Technical Recruiter Lead
hace 2 días
Bogotá, Bogotá D.E., Colombia CBTW Americas A tiempo completoWe at CBTW Americas value diversity and inclusion in all aspects of our business, including recruitment.We are seeking a Technical Recruiter Lead to lead our recruitment team and develop strategies to attract and retain top talent in the industry.Key Responsibilities:Developing and implementing effective recruitment strategies to meet business needs.Sourcing...
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IT Infrastructure Technical Lead
hace 21 horas
Bogotá, Bogotá D.E., Colombia Friogan A tiempo completoFriogan invites applications for the position of IT Infrastructure Technical Lead, responsible for overseeing the design, implementation, and maintenance of the company's IT infrastructure.Key Expectations:The successful candidate will lead a team of IT professionals, providing guidance and support to ensure the smooth operation of all IT systems.Main...
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Technical Lead
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Bogotá, Bogotá D.E., Colombia Cuesta Partners A tiempo completoCuesta Partners is a technology strategy consulting firm supporting organizations of various sizes throughout their technology journey. We help firms: Consider or prepare for acquisition – often by improving the company's data posture Through new product development or re-invigoration, new team structures, or adopting new practices and tools – including...
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Cloud Technical Lead
hace 6 días
Bogotá, Bogotá D.E., Colombia SAP SE A tiempo completoThis Cloud Technical Lead position offers an exciting opportunity for an experienced SAP Professional to lead the technical delivery and management of system landscapes as a representative of SAP Enterprise Cloud Services. As a key member of our team, you will be responsible for ensuring end-to-end delivery excellence and driving operational efficiency for...
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Technical Delivery Lead
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Traffic Tech A tiempo completoJoin the Traffic Tech Team as a Technical Delivery Lead Are you an experienced professional with a passion for managing software development teams? Do you thrive in Agile environments and excel at delivering complex technical projects? Traffic Tech is excited to expand our operations in Colombia, and we're looking for a talented Technical Delivery Lead to...
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Technical Delivery Lead
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Bogotá, Bogotá D.E., Colombia Traffic Tech A tiempo completoJoin the Traffic Tech Team as a Technical Delivery Lead Are you an experienced professional with a passion for managing software development teams? Do you thrive in Agile environments and excel at delivering complex technical projects? Traffic Tech is excited to expand our operations in Colombia, and we're looking for a talented Technical Delivery Lead to...
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Java technical lead
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Lead Technical Artist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Teravision Games A tiempo completoAt Teravision Games, we have a very talent-focused and value-driven culture. We are looking to provide the world a window into that culture and contribute in some way to making our industry more inclusive while ultimately creating the most healthy and happy environment for talent. We are looking for a Lead Technical Artist responsible for leading the...
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Lead Technical Artist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Teravision Games A tiempo completoAt Teravision Games, we have a very talent-focused and value-driven culture. We are looking to provide the world a window into that culture and contribute in some way to making our industry more inclusive while ultimately creating the most healthy and happy environment for talent. We are looking for a Lead Technical Artist responsible for leading the...
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Lead Technical Artist
hace 2 días
Bogotá, Bogotá D.E., Colombia Teravision Games A tiempo completoAt Teravision Games, we have a very talent-focused and value-driven culture. We are looking to provide the world a window into that culture and contribute in some way to making our industry more inclusive while ultimately creating the most healthy and happy environment for talent. We are looking for a Lead Technical Artist responsible for leading the...
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Technical Support Specialist Lead
hace 6 días
Bogotá, Bogotá D.E., Colombia Safetica Technologies A tiempo completoWe're looking for a highly skilled Technical Support Specialist Lead to join our global customer support team. As a lead, you'll be responsible for providing expert technical guidance to customers and partners, ensuring seamless product adoption and customer satisfaction.Key Responsibilities:Solve complex product issues and requests raised by customers and...
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Technical Solutions Lead
hace 5 días
Bogotá, Bogotá D.E., Colombia Visa Inc. A tiempo completoJob Overview:Visa Inc. is seeking a seasoned professional as a Senior Technical Solutions Consultant to serve as a subject matter expert/product specialist working alongside internal partners on complex integration and provide post-launch support to clients in the Rewards and Loyalty space.This is an individual contributor role working in a matrixed...
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Technical Team Lead
hace 4 días
Bogotá, Bogotá D.E., Colombia Bounty Hunter World A tiempo completoRole DescriptionWe are looking for an experienced and highly motivated Technical Team Lead - Web Development to join our development team at Bounty Hunter World. As a leader, you will be responsible for driving the architecture, design, and development of both front-end and back-end solutions for web applications.Main Responsibilities:Lead the design and...
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Technical Lead Backend
hace 2 semanas
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Java Sr Technical Lead
hace 3 semanas
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Frontend Technical Lead
hace 13 horas
Bogotá, Bogotá D.E., Colombia Capgemini A tiempo completoResponsibilitiesAs a Senior Frontend Engineer at Capgemini, you will lead the development of complex front-end applications using React.js and other modern JavaScript frameworks. Your primary focus will be on ensuring that our clients receive high-quality, scalable, and secure solutions.Key responsibilities include:Designing and developing front-end services...
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240 - Mobile Technical Lead
hace 6 días
Bogotá, Bogotá D.E., Colombia The Bridge A tiempo completo**Descripción**:**Somos The Bridge**The Bridge es la red de profesionales digitales más grande de LATAM con más de 230 mil rockstars.Startups, scale-ups, grandes empresas y consultorías de todo el mundo trabajan con nosotros para conseguir los proyectos más desafiantes e impactantes.¿Estás listo para participar en el desafío?**La Posición**Estamos...
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Project Manager
hace 5 días
Bogotá, Bogotá D.E., Colombia VCloud A tiempo completoCompany OverviewVCloud is a leading provider of innovative technology solutions. We are seeking an experienced Technical Project Manager to lead our IT projects and drive business growth.Job DescriptionProject Leadership: Lead multiple concurrent projects, including reporting systems, microsites, software development, and enhancements.Project Planning: Plan,...