Quality Assurance and Training Manager
hace 4 días
Jujur is a company committed to delivering honest and personal recruitment solutions. As a trusted partner, we take the time to understand our clients' and candidates' needs. Our team's approach is built on transparency, fairness, and dignity.
Key Responsibilities- Lead the Quality Control (QC) and Training departments, assigning tasks and guiding review processes for continuous improvement
- Ensure activities meet regulatory standards, evaluate program effectiveness, and identify areas for improvement
- Align team activities with Key Performance Indicators (KPIs), reduce defects through training and QC monitoring
- Develop and implement quality processes, analyze trends, and drive service improvements
To excel in this role, you will need:
- Bachelor's degree in Business Administration, Quality Management, Educational Training, or a related field (Master's preferred)
- Advanced proficiency in English, both written and spoken
- Relevant certifications in quality management, training, or leadership (e.g., ISO 9001, Certified Trainer)
- Extensive experience in quality monitoring, training, and leadership roles
We offer a competitive salary with bonus opportunities based on performance, paid training, private health insurance, and opportunities to advance within a global tech company.
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