Bilingual Insurance Verification Specialist

hace 4 días


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

BruntWork is seeking a highly skilled Bilingual Insurance Verification Specialist to join our team. As a key member of our client's insurance brokerage operations, you will leverage your expertise in property and casualty insurance to process quotes, manage client information, and ensure smooth policy administration.

Responsibilities:
  • Process and compile insurance quotes for property and casualty policies, focusing on home and auto coverage.
  • Input and maintain accurate client data in company systems.
  • Assist clients with policy payments and adjustments, ensuring a seamless customer experience.
  • Support the sales team with efficient backend administrative tasks.
  • Communicate effectively with clients in both English and Spanish.
  • Juggle multiple quote requests simultaneously, maintaining accuracy and timeliness.
  • Verify insurance information and policy details, ensuring compliance and correctness.
Requirements:
  • Fluency in English and Spanish (written and verbal).
  • Proven experience in the insurance industry, particularly with property and casualty lines.
  • Strong customer service background with excellent communication skills.
  • Proficiency in insurance quoting software and database management.
  • Ability to multitask and prioritize in a dynamic work environment.
  • Meticulous attention to detail, especially in data entry and policy verification.
  • Solid understanding of insurance terminology, coverage types, and policy structures.
  • Adaptability to learn company-specific processes and tools quickly.
  • Comfortable handling multiple client requests (5 or more) concurrently.
  • Ability to work remotely while maintaining high productivity and team collaboration.


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