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Property Management Specialist
hace 2 semanas
We are Acento Real Estate Partners LLC., a mission-driven real estate investment management and operating company focused on value creation, sustainability, and social impact.
About the JobThis role is responsible for supporting our property sites and the Executive Vice President of Real Estate Operations. Key responsibilities include ensuring financial, administrative, and legal compliance across properties, as well as identifying opportunities for process improvement.
Responsibilities- Compile Financial Reports: Compile and review daily operations metrics related to weekly financial reports, including Monday report, Delinquency Report, Cash collections report, KPI slides Report, NGO report, Monthly Financial Board Presentation, Bonus reporting, and Ad Hoc Reporting.
- Manage Legal Matters: Ensure timely legal action for outstanding resident payments and accurate fee applications.
- Monitor SharePoint: Monitor and manage SharePoint resident tickets for prompt resolution.
- Assist Budget Processes: Assist with budget processes as needed.
- Track Tenant Data: Track rent readiness, vacancy metrics, and account adjustments.
- Improve Operational Efficiency: Identify and implement process improvements for operational efficiency.
- Provide Training and Support: Assist and train property staff in property accounting systems and reporting.
- Communicate with Employees: Manage employee engagement communication related to operations.
- Support OneSite: Support and train staff on OneSite.
- Maintain NOI Bonus Calculator: Maintain and monitor the NOI bonus calculator.
- A/R File Maintenance: Maintain accounts receivable files and records by completing daily reviews of events related to A/R (Payments, NSF, Late Fees, etc.).
- Journal Entries and Document Support: Complete routine and non-routine Journal Entries and document support.
- Work with Construction Department: Work with the construction department to complete the CAPEX close.
- Manage Site-Originated Transactions: Review and manage site-originated transactions, including dispositions, monthly gross potential rent, uncollectable rent, collections, pre-paids, and accounts receivable balances.
- Research Resident Balance Issues: Research site inquiries regarding resident balance issues with property managers.
- Post Employee Rent Checks: Post employee rent checks and in-house deposits.
- Process Security Deposits: Process security deposit dispositions every week, both refunds and final balance due plus remittance of notification to 3rd party collection agency.
- Compare Property Reporting: Compare property reporting against collection agencies' reporting monthly to ensure bad debt is forwarded promptly.
- Complete A/R Month-End Closing: Complete accounts receivable month-end closing.
