Business Management Supervisor

hace 1 mes

Bogotá, Bogotá D.E., Colombia World Business Lenders, LLC A tiempo completo

About World Business Lenders, LLC

We are seeking a highly skilled Business Management Supervisor to join our Business Management Department. As a key member of our team, you will be responsible for managing projects and initiatives aimed at improving efficiency within our Operations teams.

Key Responsibilities:

  • Develop and implement communications, policies, procedures, forms, and reporting for various business units within the company.
  • Lead and manage a team of Business Management staff to execute all related deliverables.
  • Work closely with assigned departments to streamline communication, workflow, and processes.
  • Draft and implement Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) for all staff companywide.
  • Collaborate with department heads to identify requirements, monitor progress, oversee implementation, and manage milestones and Key Performance Indicators (KPIs).
  • Learn and understand the various functions and departments across the company, serving as a go-to person for miscellaneous questions and requests.
  • Implement SLAs specific to each department's KPIs and develop efficient tracking and reporting.
  • Create documents, spreadsheets, and presentations, and compose correspondence.
  • Handle reporting, invoice submission, and other financial matters as needed.
  • Meet project deadlines, identify project obstacles, proactively mitigate risks, and escalate and resolve issues effectively.
  • Track and report progress on various initiatives.
  • Perform administrative tasks as needed.

Requirements:

  • 3-5 years of experience in project management or a relevant field.
  • Loan/mortgage industry experience preferred.
  • 100% fluency in English, with exceptional English verbal and written communication skills.
  • Bachelor's Degree in Business Administration, Finance, Economics, or a related field preferred.
  • Experience with Microsoft: Outlook, Excel, Word, PowerPoint required; Teams experience required.
  • Ability to prioritize effectively and meet deadlines.
  • Excellent attention to detail.
  • You must have your own laptop or desktop to use.

Benefits:

  • Contract/Consultant position.
  • DOE.
  • 11 US Paid Holidays.

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