Operational Efficiency Specialist
hace 3 días
**Job Title:** Operational Efficiency Specialist
**Location:** Remote (EST Timezone)
**Working Hours:** Monday - Friday, 8:30 AM - 5:00 PM (EST)
**About Sagan:
We are a forward-thinking company seeking an Operations Specialist to drive operational excellence and efficiency across our organization.
**Salary Range:** $60,000 - $80,000 per year
**Job Description:**
As an Operations Specialist at Sagan, you will play a vital role in building and enhancing our back-office operations. You will be responsible for:
- Developing SOPs: Creating and maintaining Standard Operating Procedures across all areas of the business to streamline operations.
- Sales Systems and Processes: Collaborating on the development and improvement of sales systems and processes to enhance efficiency and effectiveness.
- Customer Service Processes: Streamlining customer service procedures to ensure exceptional service delivery.
- Supplies Ordering and Inventory Tracking: Managing supplies ordering and tracking changes in inventory to maintain optimal stock levels.
- New Hire Onboarding: Overseeing the onboarding process for new hires using tools such as Gusto.
- Vendor Identification: Identifying and evaluating new vendors based on business needs.
- KPI Development and Tracking: Developing and tracking Key Performance Indicators (KPIs) across various business departments to measure operational improvements and efficiency.
**Requirements:**
- Project Management Experience: Previous experience in project management is a plus.
- Versatility: Ability to comfortably manage multiple areas of the business.
- Proactive Problem Solver: Proactively identifying areas for improvement and providing effective solutions.
- Comfort in Ambiguity: Thriving in an environment with limited existing systems and contributing to the excitement of building and scaling processes.
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