Digital Launch Advocate
hace 3 días
We are seeking a talented Launch Specialist to join our team in Bogotá, COL or Mexico City, Mexico. As a Launch Specialist, you will be the first point of contact for newly-signed restaurant partners on the Owner platform.
Your primary focus will be on ensuring a seamless and efficient onboarding process, providing exceptional communication and organizational skills to manage multiple partners at various stages of the journey.
About OwnerOwner is an all-in-one platform that empowers restaurants to succeed online. With thousands of customers already using our tools, we are committed to helping independent restaurants thrive in the digital age.
Our mission is to build technology that supports local business owners, enabling them to survive and flourish in an increasingly competitive market.
Job Responsibilities- Manage a portfolio of restaurant partners, ensuring timely and high-quality mobile app launches
- Collaborate closely with cross-functional teams, including product and engineering, to drive project success
- Develop strong relationships with restaurant owners, advocating for their needs and preferences
- Work on projects and initiatives to improve internal processes and enhance the overall user experience
- Partner with the Restaurant Success Manager to ensure a smooth handoff and continued support
- Bachelor's degree in Business Administration, Marketing, or related field
- Proven track record of success in customer-facing roles, preferably in the restaurant industry
- Exceptional communication and organizational skills, with ability to prioritize tasks and manage multiple stakeholders
- Familiarity with Salesforce or similar CRM systems
- A growth mindset, with commitment to professional development and continuous learning
- Estimated base salary range: $35,000 USD per year
- Comprehensive health coverage and unlimited PTO
- Fun perks and a dynamic work environment
Please note that any communication from our hiring team will only be made by an Owner employee with an @owner.com email address. We never ask for personal or financial information during the hiring process. If you believe you are being contacted by a scammer, mark the communication as 'phishing' or 'spam' and do not respond.
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