Operations Director

Job DescriptionThe Operations Director will be responsible for overseeing the daily operations of our team at TTEC, ensuring the delivery of exceptional customer experiences for our clients. As an Operations Director, you will manage client relationships, motivate others, and improve processes and performance to enhance results.About the RoleYou will oversee...

Empresa multinacional ubicada en la ciudad de Barranquilla, requiere para su equipo de trabajo, profesional en negocios, gestión empresarial, administración, ingeniería o afines, con experiencia de 4 años para desempeñarse como Operations Manager (Director de Operaciones) en oficinas Call Center.Responsabilidades: Desarrollar e implementar estrategias e...

At UnifyCX, we are seeking an experienced Senior Operations Manager to join our team in Barranquilla. As a key member of our management team, you will oversee the day-to-day and strategic operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations managers.Key Responsibilities:Provide inspired leadership by...

Key Responsibilities">The ideal candidate for this position will have extensive experience in Contact Center Operations Management, specifically in leading cross-functional teams to deliver exceptional customer experiences. Your expertise will enable you to analyze complex performance data, develop strategic plans to enhance productivity, and implement...

Key Performance Indicators (KPIs)As a Director, Service Delivery, you will be responsible for managing client relationships, motivating your team, and driving business growth. Your key performance indicators will include:Forecasting accuracy.Revenue and margin goals.Client, customer, and employee satisfaction scores.Call volume projections.Contractual bonus...

Account Management OpportunityWe are seeking a seasoned Client Success Director to join our team and take charge of account management responsibilities.The ideal candidate will possess excellent communication and leadership skills, with experience in managing teams and driving business growth.Main ResponsibilitiesLead a team of professionals to achieve...

ResponsibilitiesManage service delivery and sales performance to meet client needs and revenue targets.Determine labor needs to achieve intraday, daily, weekly, and monthly SLA targets and KPIs.Identify underperforming areas and inefficient processes and develop strategies to gain improvement.As a Contact Center Operations Leader, you will play a critical...

Director of Contracting – Mental Health Location: Las Colinas Texas - Fort Worth Texas Position Type: Full-Time Reports to: VP of Revenue Cycle About Us: Serenity Healthcare is a trusted provider of mental health services dedicated to improving the lives of individuals in our community.We are currently seeking an experienced and strategic Director of...

Job Description:HONOR is seeking a Commercial Director to lead our sales and marketing efforts. This role involves developing and executing strategic plans to achieve commercial objectives.Key Responsibilities:Develop and execute strategic plans to meet commercial objectives, aligning key areas of the business to drive results.Coordinate with authorized...

Job Description">We are seeking a seasoned Corporate Controller to lead our global accounting team. As a key member of our finance leadership, you will be responsible for overseeing the financial reporting process, ensuring accuracy and compliance with US GAAP standards.">Key Responsibilities:">">Supervise the preparation and analysis of financial...

Job Description We are seeking an experienced professional to lead our service delivery team and ensure seamless communication with clients. As a Director - Service Delivery, you will be responsible for managing client relationships, motivating others, and improving processes to enhance results.About the RoleYou will work closely with clients to discuss...

Director, Service Delivery Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Director - Service Delivery working On-Site in Barranquilla, Colombia you'll be a part of bringing humanity to business. #experienceTTEC What You'll Be Doing Looking for an opportunity to manage client relationships?...

Director, Service Delivery Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Director - Service Delivery working On-Site in Barranquilla, Colombia you'll be a part of bringing humanity to business.#experienceTTEC What You'll Be Doing Looking for an opportunity to manage client relationships?Do you...

Job Title: Director of Client Engagement and Operations We're seeking a Director of Client Engagement and Operations to join our team at TTEC. In this role, you'll be responsible for building and maintaining strong relationships with our clients. This includes actively managing communications, ensuring goals are aligned, and driving client messages to your...

Key ResponsibilitiesThis position entails:Establishing strong relationships with clients and internal stakeholders.Developing and implementing effective strategies to drive business growth.Improving operational efficiency and enhancing overall quality.Leading and managing teams to achieve exceptional results.The ideal candidate will possess a Bachelor's...

Job OverviewAt Lean Solutions Group, we offer a collaborative and dynamic environment where you can grow professionally while working with top U.S. companies.We provide opportunities to expand your global network, access educational programs, and benefit from various services to excel in your career.Key ResponsibilitiesManage multiple priorities and work...

En Imbocar trabajamos para garantizar nuevas y mejores experiencias a TODOS nuestros grupos de influencia.Te invitamos a unirte a nuestro propósito y a nuestra familia para seguir generando valor a nuestro sector y país.Te ofrecemos ingresar a una compañía que te brindará estabilidad, bienestar integral, desarrollo constante, reconocimiento y...

About UsTTEC is a leading provider of customer experience technology and services. We help companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology.Our MissionWe aim to make customers happy by delivering exceptional service and technology solutions.Job DescriptionIn this role, you will be...

Job Overview At TTEC, we're committed to delivering exceptional customer experiences for our clients. As a Director of Client Engagement and Operations, you'll play a key role in building and maintaining strong relationships with our clients. This includes actively managing communications, ensuring goals are aligned, and driving client messages to your...

: Design and implement high-performance, reusable, and maintainable JavaScript code using best practices and design patterns (Gang of Four and JavaScript-specific) Lead the development and architecture of single-page applications (SPAs) using Angular framework (experience with React or Vue.js a plus) Ensure code adheres to OWASP Top 10 security best...