Director of Service Operations

About the Opportunity:This is an exciting opportunity to join TTEC as a Director, Service Delivery and make a real impact in our clients' lives. As a member of our team, you will be part of a global organization that is passionate about delivering exceptional customer experiences. You will work closely with clients to understand their needs and develop...

Job DescriptionThe Operations Director will be responsible for overseeing the daily operations of our team at TTEC, ensuring the delivery of exceptional customer experiences for our clients. As an Operations Director, you will manage client relationships, motivate others, and improve processes and performance to enhance results.About the RoleYou will oversee...

About UsGlowtouch Technologies is an emerging Global Business Process Outsourcing company with a strong global presence.We deliver tailored contact centers, business processing, and technology outsourcing solutions to international clients.The OpportunityWe seek an accomplished Senior Operations Manager to lead the operational strategy of multiple accounts,...

Job Description:The Customer Service Operations Manager is a critical role within the Auxis organization, responsible for providing professional business and customer service support to our clients. This position requires a strong focus on assisting customer service teams to ensure high levels of customer satisfaction and productivity.Key...

We are seeking an experienced Financial Operations Director to oversee Auxis' accounting operations, ensuring accuracy and timeliness. The Senior Accountant will lead the development and implementation of accounting policies and procedures and collaborate with finance, tax, and audit departments.Key Responsibilities:Lead the development and implementation of...

Director, Service Delivery Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Director - Service Delivery working On-Site in Barranquilla, Colombia you'll be a part of bringing humanity to business. #experienceTTEC What You'll Be Doing Looking for an opportunity to manage client relationships?...

Director, Service Delivery Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Director - Service Delivery working On-Site in Barranquilla, Colombia you'll be a part of bringing humanity to business.#experienceTTEC What You'll Be Doing Looking for an opportunity to manage client relationships?Do you...

Join Our Team as a Director of Client Relations!We're seeking an experienced professional to lead our client relations efforts in Colombia. As a Director of Client Relations, you'll be responsible for building and maintaining strong relationships with clients, driving results, and leading a team to deliver exceptional service.Your Key Responsibilities Will...

Director, Service Delivery Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Director - Service Delivery working On-Site in Barranquilla, Colombia you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Looking for an opportunity to manage client relationships? Do...

Director, Service Delivery Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Director - Service Delivery working On-Site in Barranquilla, Colombia you'll be a part of bringing humanity to business.#experienceTTEC What You'll be Doing Looking for an opportunity to manage client relationships?Do you...

ResponsibilitiesWe are seeking a highly skilled Operations Associate to join our team at VGF Management. The successful candidate will be responsible for overseeing the efficiency and effectiveness of our operations, ensuring compliance with service level agreements (SLAs) and quality standards.Some of the key responsibilities of this role include:Monitoring...

At UnifyCX, we are seeking an experienced Senior Operations Manager to join our team in Barranquilla. As a key member of our management team, you will oversee the day-to-day and strategic operations of multiple accounts, consisting of teams of contact center agents, team leaders, and operations managers.Key Responsibilities:Provide inspired leadership by...

Job DescriptionThe Operations Associate role at VGF Management is a critical position that requires an individual to oversee the efficiency and effectiveness of our operations. This involves ensuring compliance with service level agreements (SLAs) and quality standards, monitoring operational data to identify trends and areas for improvement, and...

About the Role:We're seeking an experienced Customer Experience Manager to join our team in Barranquilla, Colombia. As a Director of Service Delivery, you'll be responsible for managing client relationships and motivating others to drive results.Key Responsibilities:Actively manage communications with clients and business partners to uphold healthy...

Job Purpose: Ensure the efficiency and effectiveness of operations by meeting service level agreements (SLAs) and quality standards.This role is crucial for overseeing operational performance, identifying improvement opportunities, and ensuring customer satisfaction within the BPO environment.Key Responsibilities: Oversee daily operations, ensuring...

**Job Description**In this role, you will be responsible for ensuring the efficiency and effectiveness of operations by meeting service level agreements (SLAs) and quality standards. You will oversee daily operations, monitor and analyze operational data, and work closely with clients and team leaders to ensure efficient coordination and maintain high...

Are you a logistics professional looking for a new challenge? Do you have a passion for ensuring the smooth flow of goods and excellent customer service?About The OpportunityWe are seeking a highly skilled Transport Dispatcher to join our team at Salvatechcorp. As a key member of our logistics operations, you will play a vital role in ensuring the success of...

About the RoleAs a Director, Service Delivery, you will be responsible for managing client relationships and motivating your team to achieve outstanding results.Your Key ResponsibilitiesActively manage communications with clients and business partners to uphold a healthy relationship and ensure aligned goals and met needs.Motivate others by driving client...

Job DescriptionThe Quality Operations Manager will play a key role in ensuring the delivery of high-quality services to our clients. This involves overseeing day-to-day QA operations, providing accurate and actionable feedback, and acting as a liaison between QA and Service Delivery teams. The ideal candidate will have a strong understanding of QA metrics,...

At TTEC, we're committed to creating a positive work environment that supports the growth and development of our employees. As a Senior Team Lead, Service Delivery, you will play a key role in shaping this culture.About the RoleThis role involves leading a team of skilled professionals who work together to provide world-class service to our clients. You will...