Service Delivery Director

hace 2 semanas


Medellín, Antioquia, Colombia Yuxi Global A tiempo completo
Job Title: Service Delivery Manager

At Yuxi Global, we are committed to delivering exceptional results in every project we undertake. Our goal is to provide outstanding value by delivering high-quality solutions, on time and within budget.

Key Responsibilities:
  • Team Management: Lead multifaceted teams to achieve financial, growth, and delivery goals. Provide coaching, performance feedback, and skill development opportunities to team members.
  • Account Management: Support and guide projects to integrate with account goals. Provide status reports, financial updates, and decision-making insights to maximize revenue and gross margin.
  • Project Management: Plan, monitor, and control delivery activities to meet customer needs and team capacity. Ensure projects are organized, deliverables are met, and internal communications are effective.
Requirements:
  • Bachelor's degree in Computing Engineering or equivalent
  • Certifications like PMP or Scrum are a plus
  • Proficiency in English and Spanish (C1 Level) with experience working with American teams and clients
  • 8+ years in the tech industry, with 4+ years in team and project management roles
What We Offer:
  • A dynamic and supportive work environment that fosters innovation and creativity
  • Opportunities for professional growth and development
  • A chance to be part of a company leading the way in digital transformation and automation
  • We are a fully remote culture

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