SMB Account Manager

hace 4 semanas

Colombia Apollo A tiempo completo

Apollo is seeking a highly skilled SMB Account Manager to join our team. As a key member of our Customer Success organization, you will be responsible for driving revenue growth and customer satisfaction for our Tier 3 SMB customers.

Key Responsibilities:
  • Close Incremental Business Opportunities: Identify and close expansion opportunities within Tier 3 SMB accounts.
  • Drive Value and Growth: Conduct virtual meetings, including enablement and product activation sessions and business reviews, to drive value and growth with customers.
  • Portfolio Ownership: Maintain a high level of organization and attention to detail, taking ownership of customer situations and seeing them through to resolution.
  • Collaborate Cross-Functionally: Work closely with internal teams to ensure a seamless customer experience.
Core Competencies:
  • Customer-Centric Mentality: Balance customer needs with business objectives.
  • Product Aptitude: Enthusiastically explore product capabilities to drive usage and adoption.
  • Revenue Mindset: Proven ability to generate pipeline and close revenue through upsell, cross-sell, and upgrades.
  • Curiosity: Eagerness to learn about sales tech, customer business models, and industry trends.
  • Cross-Functional Collaboration: Ability to work effectively with internal teams to achieve mutual success.

What You'll Love About Apollo:

Apollo is a leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. We provide sales and marketing teams with easy access to verified contact data for over 270 million B2B contacts, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo turns prospects into customers. We are growing rapidly, with 900% revenue growth since 2021, and are looking for world-class talent to keep building with us.

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