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Director, Project Management and Delivery

hace 2 meses

Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo
Job Summary

The Director of Project Management and Delivery is responsible for leading a team of project management professionals who provide project management support to multiple technology teams across Scotiabank.

Key Responsibilities
  • Resource Management
    • Provide coaching, mentoring, and constructive feedback to employees within our resource pool.
    • Run and improve the Performance Management Model, creating a consistent and transparent approach to measure and enhance Project Managers and Project Coordinators performance.
    • Participate in the successful recruitment and onboarding of Program Managers and Project Management full-time employees.
    • Develop and maintain reports and analytics resources to keep an up-to-date inventory of skill sets, capacity, and current project timelines.
    • Provide analysis around key metrics such as availability, utilization, and open seat status.
    • Proactively identify resource issues/trends, and shortages/surpluses.
    • Participate in monthly Resource Forecasting/Planning Process to ensure staffing needs are accurately reflected in PPM.
  • Portfolio Governance Issues Management
    • Support Project Managers (PD&S) on project issues, escalations, focusing on performance improvement.
    • Support Portfolio Owners (CIOs) on resolving resource issues focusing on improving portfolio performance.
    • Monitor and report project governance key performance indicators.
  • Support Network Management
    • Champion a culture of continuous improvement, fostering an environment where creativity and innovation are encouraged in the pursuit of new growth opportunities.
    • Work to uncover inefficiencies, areas for improvement, and new opportunities/initiatives within the department. Develop and execute strategic solutions that significantly enhance productivity and efficiency.
    • Help create and maintain initiatives to keep all employees up-to-date in new processes rolled out.
Reporting Relationships

Primary Manager: Director of Project Delivery & Support (PD&S)

Direct Reports: Program Managers, Project Managers, Project Coordinators

Dimensions

Number of employees: ~50-60

Manages Project Managers supporting multiple CIOs

Financial Dimensions: Resource project allocation

Systems: CA PPM (Clarity)

Education / Experience / Other Information

Requirements:

  • 10+ years of experience in the financial service industry, managing large complex project/teams.
  • 5+ years of leadership experience.
  • Strong competence in resource management.
  • Bachelor's Degree in Engineering, Business Administration, or related discipline, MBA desirable.
  • Demonstrated knowledge on Project Management skills and methodologies.
  • Competence in building strong strategic relationships.
  • Knowledge of the Bank's formal and informal organization structure.
  • Expert facilitation and interviewing skills.
  • Expert ability to balance competing or conflicting goals of various departments/stakeholders.
  • Strong communication, influence, and negotiation skills.
  • Advanced proficiency in Microsoft office applications (excel, ppt, teams).
  • Advanced knowledge of project management software (such as CAPPM).
  • Advanced MS Excel skills (Pivot tables, formulas, Vlookup, Macros).