Supplier Enablement Expert

hace 1 semana


Medellín, Antioquia, Colombia Sd Solutions A tiempo completo

Job Summary: We are seeking a skilled Virtual Card Supplier Specialist to join our team. In this role, you will be responsible for managing vendor data in a CRM, tracking vendor communications, and ensuring suppliers are successfully enabled to accept virtual card payments. You will also deliver virtual credit card payments to enabled suppliers accurately and in a timely manner.

Key Responsibilities:

  1. Research, qualify, and enroll our customers' suppliers in Tipalti's virtual card payment program and supplier network through outbound calling.
  2. Educate the supplier on the value of accepting virtual cards and guide them through the enrollment process while providing an outstanding customer experience.
  3. Gather all required data from the supplier to finalize the enrollment process and meticulously document responses so that Tipalti can process payment transactions appropriately on behalf of our clients.
  4. Contact suppliers/vendors via phone to process payments directly or through IVR and websites and ensure payments are authorized and posted promptly.

Requirements:
  • Up to 5 years of experience with 1-3 years of outbound sales experience (B2B sales experience in virtual card, ePayables, commercial card, merchant processing, or eProcurement).
  • Proficiency with CRM tools (SalesForce) and Excel.
  • Strong negotiation and customer service skills with high attention to detail.
  • Ability to exceed weekly and monthly performance metrics and quality assurance goals while maintaining a high level of customer experience.

About Us: SD Solutions is a global staffing company operating globally. We provide a cloud solution to scale and automate global payables operations.

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