Chief Technical Operations Manager

hace 7 días


Bogotá, Bogotá D.E., Colombia Software International A tiempo completo
About the Job

Overview:

Software International is seeking an experienced Chief Technical Operations Manager to lead our Systems department. In this role, you will be responsible for the overall technical management, operations, maintenance, and support of our large-scale production websites and networks.

Responsibilities:

  • Main responsibility over systems and networks, ensuring high levels of performance, security, and uptime.
  • Maintain vendor relationships for technical infrastructure of office and website systems.
  • Work closely with Development Team Leads and Project Management to manage projects for the website and provide final sign-off/approval for release to production.
  • Collaborate with Senior Management in planning and project discussions for various websites.
  • Analyze areas of risk to systems and recommend/implement changes as appropriate to the business.
  • Ensure a high level of systems data security is maintained overall.
  • Perform systems and network architectural design, including capacity planning, hardware, infrastructure, software integration, OS, and software performance tuning.
  • Act as single point of escalation for production issues, interfacing with required resources to resolve issues in a timely manner.
  • Effectively manage risk, including monitoring, system redundancy, and backups based on business requirements and acceptable risk.
  • Supervise, coach, motivate, and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
  • Provide technical assistance and consultation as required to all areas of the company.

Requirements:

  • 5+ years of experience with LAMP (Linux, Apache, MySQL, PHP).
  • Minimum of 2+ years of management/leadership experience in a technology-oriented organization required.
  • Strong background with storage SAN (NFS and iSCSI).
  • Well-versed with ELK stack (Elasticsearch, Kibana, Beats, and Logstash).
  • TCP/IP knowledge BGF and OSPF.
  • Hands-on experience working with Linux in a Systems Administrative role.
  • Hands-on experience working with Advanced Network Administrative role, including routing, switching, and security.
  • Exceptional problem determination and creative problem-solving skills.
  • Strong written and verbal skills.
  • Strong understanding of the software development lifecycle.
  • Strong documentation and organizational practices.

Benefits:

This is a leadership role that offers a competitive salary of $65,000 - $68,000 USD/year ($88,000 - $93,000 CDN/year), plus benefits and opportunities for growth and development. The ideal candidate will have a strong background in technical operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Location: This role is available for remote work with the option to work from Canada or the USA. The successful candidate must be able to work on EST with the Canadian team.



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