Care Coordinator
hace 1 mes
We are seeking a highly organized and detail-oriented Care Coordinator to join our team at Phoenix Home Care & Hospice. As a Care Coordinator, you will be responsible for coordinating care delivered by caregivers and aides in the homes of our clients. This is a challenging and rewarding position that requires excellent communication and organizational skills.
Responsibilities- Coordinate care delivered by caregivers and aides in the homes of our clients
- Develop and maintain ongoing relationships with clients and their families to ensure their needs are met
- Represent the department and company in a professional and courteous manner at all times
- Schedule open visits with field staff based on client needs and employee qualifications
- Respond to client and employee problems as requested by supervisor or manager
- Document and inform scheduling supervisor of scheduling changes, hotlines, performance/attendance issues, and other problems occurring in the field
- Prepare and submit timely written documentation and reports as required by policy
- Assist with division reports as instructed by supervisor
- Perform clerical functions such as filing, copying, distributing, logging, and mail sorting
- Participate in in-service education, quality assessment activities, and staff meetings as required
- Provide client care as necessary and perform visits to evaluate in-home aide job performance
- Assist with information gathering and problem resolution when client or employee concerns/complaints are presented
- Must be a minimum of 18 years of age
- High school diploma or equivalent
- Supervisory experience preferred
- 1 year experience working with the elderly, disabled, or infirmed
- Office setting experience
- Ability to work independently with excellent organizational skills
- Ability to communicate effectively and courteously with consumers and perform in-depth interviews with consumers
- Must work well in a fast-paced environment and adapt quickly to changing conditions
We offer a competitive benefits package, including health benefits, spousal and family insurance benefits, PTO, 401(k) for retirement, continuing education opportunities, employment recognition programs, and a great culture.
Apply today to join our team and make a difference in the lives of our clients
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