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Global Operations Director

hace 3 semanas


Colombia TaskUs A tiempo completo

About the Role

We are seeking an experienced Global Operations Director to drive strategic client management and operational excellence for our key clients. As a key member of our leadership team, you will be responsible for developing and implementing effective strategies to achieve business objectives, improve operational efficiency, and enhance customer satisfaction.

Key Responsibilities

  1. Develop and implement strategic plans to drive business growth, improve operational efficiency, and enhance customer satisfaction.
  2. Lead cross-functional teams to deliver high-quality solutions that meet or exceed client expectations.
  3. Analyze complex data sets to identify trends, opportunities, and challenges, and develop actionable recommendations to address them.
  4. Cultivate strong relationships with clients, stakeholders, and internal partners to ensure seamless communication and collaboration.
  5. Collaborate with senior leadership to develop and implement policies, procedures, and best practices that support business objectives.

Requirements

  1. 8+ years of experience in a senior leadership role, preferably in a large business managing multiple sites and geographies.
  2. Demonstrated financial management and budgeting skills, with a proven track record of delivering results within budget.
  3. Strong analytical and problem-solving skills, with the ability to make sound business decisions based on data and statistics.
  4. Excellent communication, interpersonal, and leadership skills, with a strong understanding of organizational behavior, workforce planning, metrics, and analytics.

What We Offer

We offer a competitive salary range of $180,000 - $250,000 per annum, depending on experience, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off. Additionally, we provide opportunities for professional development and growth, as well as a dynamic and inclusive work environment.