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Head of Product Design
hace 2 meses
Transforming Urban Mobility
At Masabi, we're driving the fare payment revolution, powering the journeys of millions worldwide. Our Justride platform is used in over 250 locations globally, including some of the largest cities. With our industry-first mobile ticketing SDK, we've partnered with large players in the transport space, including Uber, Moovit, and Transit.
The Design Team
The Design Team plays a vital role in shaping Masabi's products, ensuring they meet both functional needs and provide exceptional user experiences. Whether designing pixel-perfect interfaces for mobile apps or crafting user flows for contactless ticketing at fare gates, we are driven by a passion for quality, exploration of new ideas, and a focus on pragmatic, impactful outcomes.
The Role
As Head of Product Design, you will be a key leader in shaping and executing the design vision for the Justride platform. You will oversee the design strategy for all Masabi products, ensuring cohesive and intuitive experiences, and will drive the development of innovative, human-centred design solutions that make life easier for millions of transport users across the globe.
Responsibilities
- Design Leadership: Lead, inspire, and mentor a growing team of product designers, fostering a culture of excellence and collaboration.
- Strategic Vision: Shape the overall design direction for Masabi's product portfolio, aligning with business goals and user needs.
- Hands-On Design: Contribute directly to product design work, creating beautiful, user-centred designs for mobile, web, and SDK platforms.
- Collaboration: Partner closely with product, engineering, and business development teams to drive innovation, ensuring user-centric design solutions that are both practical and visionary.
- Process Optimization: Establish and continuously refine design processes, tools, and methodologies to ensure efficiency and scalability across projects.
- Stakeholder Engagement: Serve as a key advocate for design within the company, presenting and communicating design decisions to leadership and external stakeholders.
- User Experience: Lead the team in conducting user research, testing, and iterative design processes to validate ideas and improve user flows.
- Brand Consistency: Oversee the evolution and application of Masabi's brand identity and style guidelines across all digital touchpoints.
You'll Thrive In This Role If You...
- Have a strong portfolio showcasing your ability to lead and deliver end-to-end product design solutions across platforms.
- Bring extensive experience in UI/UX design, with a focus on mobile, web, and SaaS products.
- Possess a deep understanding of design systems, interaction design, and user-centered design principles.
- Demonstrate leadership experience, managing and developing high-performing design teams.
- Are proficient in Figma and other design tools, and have a solid understanding of agile methodologies and product management.
- Are passionate about crafting seamless and inclusive user experiences that positively impact millions of users worldwide.
- Can clearly articulate your design vision and present your ideas effectively to both technical and non-technical stakeholders.
Bonus Points For...
- Experience working within a fast-paced SaaS environment.
- Experience in transit, mobility, or payment technologies.
- A deep understanding of the challenges and opportunities in designing for public transit or civic tech solutions.
Why Join Us?
You will have the opportunity to lead a passionate design team that shapes the future of urban mobility, ensuring your work has a lasting impact on cities and transport systems worldwide. You'll also join a culture that values innovation, collaboration, and the celebration of success.
Some of our benefits:
- 15 days paid vacation for each year of service plus 18 public holidays
- Private Healthcare
- Monthly team bonding allowance
- Menopause support
- Choice of a workstation
- Ability to work for up to 3 months per year from any country in the world
- Enhanced family leave
- Fun and collaborative environment with a focus on making a difference in the world
In addition to the above, as an employee, you will also have access to a training allowance of up to $750 USD and $250 USD to spend on your home office every year.
We encourage people from underrepresented backgrounds to apply; we don't discriminate. Also, please notify our team of your pronouns at any point in your application. We believe in journeys made simple. Excursions made effortless. So, we cancel out confusion and leverage our collective expertise to support transit agencies and make life better for millions of riders — together, we are creating a future.
We're already powering journeys - are you ready to join us?
