"Billing Systems Specialist"

hace 1 mes


Bogotá, Bogotá D.E., Colombia CSG A tiempo completo

Hi, I’m Juliana Restrepo, your Recruiter and guide to joining CSG

We are excited to learn more about you and your unique background

We are seeking a Billing System Analyst II who will:

  • Help to identify, document, and complete billings requirements or tasks to provide quality assurance and continuous improvement
  • Meet with clients or other teams to gather and document billing requirements and tasks while serving as the primary contact for client's billing interests and resolving issues during billing cycles
  • Develop documentation for all client and internal processes while assuming overall responsibility for billing procedures and analyses
  • Understand configuration and release management processes, procedures, and practice in addition to end-to-end systems and interfaces
  • Analyze solutions for customer requirements and troubleshoot issues discovered in automated processes

Requirements for this role:

  • Bachelor of Arts degree in Finance, Economics, or equivalent experience
  • Previous experience in Customer Service in BPO’s
  • Proficiency in Microsoft Excel
  • Proficient in English in a business environment

Our Guiding Principles:

Impact

Always help and empower others, whether they’re colleagues or customers

Integrity

Do what’s right for our customers and our people while being authentic

Inspiration

Be bold in the way you think and passionate about the work you do

CSGer Perks & Benefits:

•Work from Home, in-office, or hybrid

•Employee Belonging Groups

•Healthcare: Dental, Medical, and Vision

•Paid Vacation, Volunteer, and Holiday Time Off

And so much more

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at CSG

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most

For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy

By channeling the power of all, we make ordinary customer and employee experiences extraordinary

Our people are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work

We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together

Learn more about CSG Inclusion & Impact here



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