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Hotel Operations Director

hace 2 meses


Cartagena de Indias, Bolívar, Colombia SOFITEL LEGEND A tiempo completo

About SOFITEL LEGEND: SOFITEL LEGEND is a renowned luxury hotel chain that prides itself on delivering exceptional experiences to its guests. Our team members around the world are dedicated to creating unforgettable moments.

Hotel Operations Director - Cartagena, Colombia

We are seeking a highly skilled and experienced leader to join our team as the Hotel Operations Director at SOFITEL LEGEND SANTA CLARA CARTAGENA.

As the Hotel Operations Director, you will be responsible for overseeing the daily operations of the hotel, ensuring that they align with our company's mission and values. Your primary objective will be to drive business growth, improve efficiency, and increase revenue while maintaining the highest standards of guest satisfaction and colleague engagement.

Key Responsibilities
  1. Leadership and Team Management: Lead and manage a team of hotel staff to ensure exceptional guest experiences and high-quality service.
  2. Strategic Planning: Develop and implement strategic plans to drive business growth, improve efficiency, and increase revenue.
  3. Collaboration and Communication: Collaborate with the Vice President of Operations to set and achieve business objectives, ensuring seamless communication and coordination across departments.
  4. Financial Management: Manage hotel finances, including budgeting, forecasting, and cost control, to ensure optimal financial performance.
  5. Compliance and Risk Management: Ensure compliance with company policies, procedures, and regulatory requirements, mitigating risks and ensuring a safe working environment.
Requirements
  1. Language Proficiency: Fluent in English, with Spanish desirable.
  2. Leadership Experience: Proven leadership experience in luxury hotel management, with at least five years in a similar role.
  3. Financial Acumen: Exceptional financial acumen and analytical skills, with the ability to interpret financial data and make informed decisions.
  4. Interpersonal and Communication Skills: Excellent interpersonal and communication skills, with a demonstrated ability to build strong relationships with guests, owners, and team members.
What We Offer

As the Hotel Operations Director at SOFITEL LEGEND SANTA CLARA CARTAGENA, you will have the opportunity to shape strategic goals, enhance your leadership skills, and make a tangible impact while adding your personal touch to our brand's journey.