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Administrative Assistant Medical

hace 1 semana

Bogotá, Bogotá D.E., Colombia SOLVO A tiempo completo
About the Role
We are seeking an experienced Administrative Assistant Medical to join our dynamic team at SOLVO Global. As a key member of our administrative team, you will provide critical support to our medical records department, ensuring seamless operations and exceptional client service.

Responsibilities:
  1. Answer Incoming Calls: Respond to incoming calls from existing clients, addressing their inquiries and concerns in a professional and courteous manner.
  2. Support Medical Records Team: Provide administrative support to the medical records team, assisting with tasks such as data entry, filing, and document management.
  3. Document Management: Accurately process and document incoming medical records, adhering to strict confidentiality and data security protocols.
  4. Client Communication: Maintain effective communication with clients, providing timely updates on medical record requests and resolving any issues that may arise.

Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m. (CST).

Requirements:
  1. Experience: Minimum 1 year of experience in data entry or customer service, preferably with healthcare claims knowledge.
  2. Organizational Skills: Strong organizational skills and attention to detail are essential for this role.
  3. Communication Skills: Excellent verbal and written communication skills are required to effectively interact with clients and internal stakeholders.
  4. Proactivity: A proactive approach to task management and adaptability to dynamic environments are crucial for success.
  5. English Proficiency: Advanced English proficiency, both spoken and written, is mandatory.

Benefits:
  • Permanent contract
  • Excellent work environment
  • Transportation assistance
  • Additional perks