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Operations Specialist

hace 1 mes

Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo
Unlock Your Potential as an Operations Specialist

At Emapta Latam, we're committed to delivering innovative outsourcing solutions that drive growth and efficiency for our clients. As an Operations Specialist, you'll play a vital role in ensuring the smooth operation of our processes, working closely with clients to provide exceptional support and services.

Key Responsibilities:
  • Maintain accurate data records and perform data entry tasks with precision and attention to detail.
  • Aggregate and organize data to provide valuable insights for our clients.
  • Manage general administration tasks, including correspondence with our clients and stakeholders.
  • Manage filing systems for internal and external investment trackers, ensuring seamless access to critical information.
  • Handle client-facing administrative tasks and communications, providing a high level of service and support.
  • Assist in compliance tracking and monthly reporting, ensuring our clients receive timely and accurate information.
  • Perform ad hoc administrative duties as required, demonstrating flexibility and adaptability in a dynamic work environment.
  • Manage and update client databases and contact lists, ensuring our clients' information is up-to-date and accurate.
  • Prepare and distribute internal and external communication materials, showcasing our expertise and services.
  • Organize and maintain digital filing systems, ensuring easy access to critical documents and information.
  • Assist in preparing and distributing monthly reports and presentations, providing valuable insights and analysis.
Requirements:
  • English Level: C1.
  • Keen attention to detail and precision in work.
  • Well-organized with effective time management skills.
  • Adaptable and flexible in dynamic work environments.
  • Proactive in learning new skills and acquiring knowledge.
  • Strong communication skills, both verbal and written.
  • Proficient in Excel, capable of handling moderate-level tasks.
  • Skilled in data analysis, able to interpret and present data effectively.
Benefits:
  • Five-day work week.
  • Company-provided work equipment (laptop, mouse, headset).
  • Indefinite term contract.
  • 20 vacation days per year (5 extra, with an option to monetize).
  • Direct exposure to client operations.
  • Career growth and development opportunities.
  • Supportive, diverse work environment.
  • Prime office locations in Bogotá and Medellin.
  • Upskilling opportunities through Emapta Academy.