Director of Business Operations

hace 2 semanas

Colombia SCRAM of California A tiempo completo

SCRAM of California is seeking a seasoned professional to oversee all General Management and Program Management across its locations. The ideal candidate will possess strong leadership skills, a strategic mindset, and a commitment to operational excellence.

Key Responsibilities:

  • Oversee daily operations at all SCRAM of California locations.
  • Develop and implement strategic plans to improve operational efficiency.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Manage budgets, financial reporting, and resource allocation.
  • Lead the development and execution of client programs and services.
  • Foster a client-centric culture across all locations.
  • Ensure all staff are trained and equipped to deliver exceptional client service.
  • Address and resolve client issues and concerns promptly and effectively.
  • Develop and maintain strong relationships with clients and stakeholders.
  • Lead, mentor, and develop a high-performing team.
  • Conduct regular performance reviews and provide constructive feedback.
  • Promote a positive and inclusive work environment.
  • Identify and address training and development needs for staff.

Requirements:

  • Bachelor's degree in business administration, Management, or a related field (Master's preferred).
  • Minimum of 7-10 years of experience in a senior management role.
  • Proven track record of successful program management and operational leadership.
  • Strong financial acumen and experience with budget management.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to travel to various locations, 30-40% travel required.

What We Offer:

  • Competitive salary and performance-based bonuses.
  • SCRAM Companies offers a generous Paid Time Off (PTO) program, paid holidays, and a 401(k) plan that includes an employer matching contribution.
  • Health and welfare benefits, including medical coverage, dental coverage, vision coverage, FSA, HSA, and additional programs.
  • Opportunities for professional development.
  • Collaborative and inclusive work culture.

About SCRAM of California:

SCRAM of California is the largest provider of substance abuse and location monitoring technologies in the Western U.S. With offices and Mobile Support Teams throughout the region, we partner with courts, probation and parole, juvenile programs, sheriff's departments, social service agencies, treatment providers, and private attorneys.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

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