Senior Database Systems Expert

hace 1 semana


Bogotá, Bogotá D.E., Colombia Oracle A tiempo completo
Job Title: Senior Database Administrator

Job Summary: We are seeking a highly skilled Senior Database Administrator to join our Support organization. As a key member of our team, you will be responsible for delivering post-sales support and solutions to our Oracle customer base.

Key Responsibilities:

  • Resolve post-sales non-technical customer inquiries via phone and electronic means.
  • Provide technical support and troubleshooting for our Electronic Support Services.
  • Act as a primary point of contact for customers and facilitate relationships with Support.
  • Collaborate with internal Oracle employees to provide advice and assistance on diverse customer situations and escalated issues.
  • Work with a high level of autonomy and report to management on customer status and technical matters.

Requirements:

  • Expertise in solving complex, critical customer issues.
  • Highly skilled in troubleshooting and resolving technical problems.
  • Ability to work with minimal guidance from management.
  • Strong communication and interpersonal skills.

About Oracle: Oracle is a global leader in enterprise software and cloud computing. We are committed to helping our customers succeed in a rapidly changing business environment.



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