IT Support Specialist
hace 2 días
About Recurly:
Recurly, Inc. is a leading SaaS company that provides a subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Our platform empowers billions of credit card transactions and has enabled customers to recover nearly $1.2 billion in revenue.
As a full-time employee, we offer competitive benefits programs and perks designed to fit your needs and the needs of your family.
The IT Administrator will work with Recurly's IT infrastructure, performing technical and administrative tasks to ensure the functionality, efficiency, and satisfaction of Recurly's corporate staff.
The ideal candidate will be knowledgeable in macOS software and systems, with excellent communication and people skills. Responsibilities include:
- Providing technical support and training for end users
- Assisting with the configuration and deployment of end-user systems
- Installing and configuring software and hardware
- Collaborating with other teams to maintain standards and functionality
- Maintaining inventory levels and ensuring meeting room functionality
- Providing A/V assistance for company meetings
- Keeping IT-related supplies clean and organized
- Demonstrating an understanding of Recurly's Security & Compliance procedures
- Implementing configuration and administrative updates to applications
- Authoring clear and effective internal technical documentation
Requirements include:
- 2+ years of experience as an IT Administrator in a macOS environment or similar experience
- Ability to assume increased responsibility
- Experience with GSuite, SSO, MFA, Okta, Jamf, and Salesforce
- Ability to be a self-starter and take ownership of issues
- Very detail-oriented with a high sense of urgency
- Excellent communication, organizational, and interpersonal skills
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