Dry Bulk Transportation Customer Service Representative
hace 2 semanas
Job Summary
Dry Bulk Transportation Llc is seeking a highly skilled and organized Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and drivers.
About Us
We are a leading transportation company dedicated to providing reliable and efficient bulk transportation services. Our team is committed to excellence and strives to build strong relationships with our clients and partners.
Job Description
The ideal candidate will possess excellent communication and organizational skills, with the ability to multitask and work effectively in a fast-paced environment. Key responsibilities will include:
- Customer Service Tasks
- Respond to customer inquiries in a professional and timely manner
- Resolve any issues or concerns that may arise during the delivery process
- Proactively identify and resolve potential issues that may impact the timely and accurate delivery of aggregate materials
- Administrative Tasks
- Enter order details into our computer system and maintain accurate records of deliveries
- Generate and review relevant documentation, such as shipping manifests and delivery confirmations
Requirements
To be successful in this role, you will need:
- A high school diploma or equivalent; customer service or logistics experience is an asset
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Proficiency in using internet-based software and other relevant tools
- Fluency in English and Spanish
Benefits
We offer a competitive salary, paid holidays, and great work/life balance. This is a full-time position with some weekends on call.
Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.
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