Customer Service Representative
hace 2 semanas
We are seeking a highly skilled and organized Customer Service Representative to join our team at Dry Bulk Transportation LLC. This role will involve providing exceptional service to our clients and drivers, ensuring timely and accurate delivery of aggregate materials.
About the Company
Dry Bulk Transportation LLC is a leading transportation company that has recently expanded its operations. We are committed to delivering high-quality services to our customers while maintaining a strong focus on safety and customer satisfaction.
Responsibilities- Provide exceptional customer service to clients and drivers via phone, email, and other communication channels.
- Proactively identify and resolve issues that may impact timely and accurate delivery of aggregate materials.
- Enter order details into a computer system and maintain accurate records of deliveries.
- Generate and review relevant documentation, such as shipping manifests and delivery confirmations.
- Bachelor's degree in Business Administration or related field (not required but preferred).
- Fluent in English and Spanish.
- Strong organizational and multitasking abilities.
- Excellent communication skills, both verbal and written.
- Proficient in using internet-based software, email, and other relevant tools.
The estimated salary for this position is $60,000 per year, plus benefits including paid holidays, paid vacation, and great work-life balance.
This is a full-time position with some weekends on call from Friday 5pm to Sunday 4:30pm. The ideal candidate will be flexible and able to adapt to changing circumstances.
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