Healthcare Coverage Coordinator

hace 5 días


Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo
Job Overview
BruntWork is seeking a skilled Administrative Assistant to join our team in a remote capacity. As an Admin Assistant, you will play a crucial role in streamlining operations and enhancing customer experience for our health insurance agency.

Key Responsibilities
  • Conduct engaging "happy calls" to new clients, confirming enrollments and ensuring proper insurance setup
  • Perform essential bookkeeping tasks using QuickBooks Online, maintaining financial accuracy and transparency
  • Transform customer information from enrollment forms into organized Excel spreadsheets, enhancing data accessibility
  • Utilize and optimize the company's CRM system (Go High Level) for improved customer relationship management
  • Assist in implementing and leveraging new tools for streamlined receipt management and accounting integration
  • Adapt to evolving technological needs, including potential transition to AI-assisted customer service systems
  • Support various administrative functions to boost overall business efficiency and client satisfaction

Requirements
  • Proven experience with QuickBooks Online and a solid foundation in bookkeeping principles
  • Advanced proficiency in Microsoft Excel for complex data entry and management tasks
  • Exceptional customer service skills with a confident phone manner for outbound calls
  • Demonstrated ability to quickly master new software systems and technologies
  • Meticulous attention to detail, ensuring data accuracy and quality in all tasks
  • Strong time management skills with the ability to juggle multiple priorities effectively
  • Familiarity with the insurance industry is a plus, but not required
  • Comfortable working remotely and adapting to a flexible 20-30 hour work week
  • Available during core business hours (typically 9 AM to 4 PM in the client's time zone)
  • Self-motivated with the ability to work independently while contributing to team goals
  • Excellent written and verbal communication skills in English

Independent Contractor Perks
  • Permanent Work from Home
  • Immediate Hiring
  • Steady Freelance Job


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