Client Protection Specialist

hace 1 mes

Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completo

About Dialectica

Dialectica is a leading information services company that innovates how business professionals share knowledge and gain access to primary research worldwide.

We partner with top investment and consulting companies to collect real-time information and market insights from industry experts across markets, industries, and regions.

Our mission is to achieve unparalleled customer recognition, and we're building the most trusted and innovative knowledge-sharing platform in the world.

We're a rapidly growing company with a strong presence in Montreal, New York, Athens, and London, and we're committed to attracting and cultivating ambitious talent.

Role Overview

This is an opportunity for a motivated individual with a background in Law, Business, Compliance, and/or Risk Management to thrive in a dynamic and challenging environment.

As a Client Protection Associate, you will play a critical role in ensuring that our clients can securely, compliantly, and safely access our unique knowledge sources.

You will facilitate client requests, update and draft new policies, oversee their implementation, and ensure that Dialectica's employees across all offices work on building a safe and compliant environment for our clients.

Key Responsibilities

  • Coordinate the monitoring of active projects to flag and mitigate potential risks.
  • Advise the company and implement appropriate plans for all areas of responsibilities.
  • Partner with the heads of assigned accounts and corporate functions to define compliance objectives and requirements and provide compliance analysis & advice.
  • Interact with clients, including in-house counsel and compliance officers and lead compliance calls.
  • Identify training needs & organize the development and implementation of training programs for CST and CP team members
  • Escalate compliance related issues to Senior Management; Gather feedback from senior stakeholders and provide input taking into account business needs
  • Design compliance &/or legal strategies & initiatives, creating the culture and operational model of compliance and legal (e.g. cost cutting initiatives, reduce time for project review / response rate, reinforce service agreements, increase network);
  • Ensure the team is operating effectively to meet compliance &/or Legal organizational objectives. Coach, inspire and set the communication chain between management and team.
  • Drive compliance &/or Legal best practices within the team.

Requirements

  • Undergraduate Degree and Master's Degree in Business, Law, Risk Management or other related field
  • Minimum 1-3 years of experience in related fields such as risk management, law or compliance an asset
  • Excellent verbal and written communication and listening skills
  • Proactive, combining attention to detail with a strategic thinking
  • Exceptional organizational and problem solving skills
  • Professional ethics and integrity with attention to detail
  • Committed to improving internal quality standards
  • Fluency in English, both verbal and written (additional language an asset)
  • Proficient use of MS Office and Google suite

Benefits

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive rewards package includes support for flexible & hybrid working and career development through Learning & Development opportunities, plus benefits that suit your needs including a private health insurance scheme and a wide range of discounts, offers and promotions.

Plus, we offer:

  • Support and coaching from some of the most engaging colleagues around.
  • Opportunities to develop new skills and progress your career in a global organization.
  • A diverse and inclusive culture supported through a number of initiatives.
  • The freedom and flexibility to handle your role in a way that's right for you

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