Financial Operations Specialist
hace 3 días
As a Financial Operations Specialist with Sagan Recruitment, you will be the primary point of contact for customers utilizing the iSolved People Cloud software. Your key responsibilities include processing payrolls, managing service configurations, and resolving customer issues using the iSolved platform. This role requires building strong client relationships, ensuring timely and accurate payroll processing, and providing excellent customer service.
Key Responsibilities:
- Process payrolls and assist with service configurations using the iSolved platform.
- Build and maintain personal relationships with customers to ensure satisfaction.
- Utilize Monday.com for project and ticket management.
- Provide exceptional customer service and handle queries via Dialpad VoIP.
- Manage and track time with TimeDoctor.
- Perform data analysis and reporting using advanced Excel skills.
Required Skills and Qualifications:
- 2-3 years of experience in payroll, customer service, or financial operations.
- Familiarity with payroll/HCM solutions such as iSolved (preferred), Paylocity, Paycor, ADP, PayChex, or WorkDay.
- Basic knowledge of US payroll regulations and practices.
- Proficiency with Excel, including advanced functions.
- Strong time management and multitasking abilities.
- Excellent verbal and written communication skills.
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