Bilingual Clinical Communication Coordinator

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

Position Title: Clinical Communication Specialist (Remote – Bilingual English/Spanish)

Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM Central Time (CT)

Compensation: 800 to 1200 USD

Key Responsibilities:

  • Receive and meticulously document patient inquiries and messages.
  • Prioritize and convey patient communications to the relevant healthcare providers.
  • Comprehend and adhere to orthopedic outpatient protocols.
  • Evaluate the urgency of patient issues, especially concerning post-operative care and potential complications.
  • Interpret and implement surgeons' protocols with precision.
  • Assist with administrative duties as required.

Qualifications:

  • Proficiency in both English and Spanish (written and verbal).
  • A minimum of 2 years of clinical experience, ideally with credentials from a foreign medical or nursing school (US-credentialed programs preferred).
  • Strong grasp of fundamental orthopedic outpatient protocols.
  • Capability to execute established protocols effectively.
  • Exceptional communication and documentation skills.
  • Meticulous attention to detail and adherence to protocols.
  • Familiarity with relevant medical terminology.
  • Able to work autonomously as well as collaboratively.
  • Experience with Epic Electronic Medical Record system is advantageous.
  • Strong interpersonal skills.
  • Ability to manage sensitive information with confidentiality.
  • A proactive approach to resolving patient concerns.
  • Thorough understanding of HIPAA compliance and regulations.

Important Note: This role is focused on facilitating communication between patients and the medical team, without providing direct medical advice.

Educational Background:

  • Medical or nursing background is essential, with preference for candidates from US-credentialed programs or those who have completed or partially completed foreign medical education.

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