Worldpay Product Support Specialist

hace 3 días


Bogotá, Bogotá D.E., Colombia Worldpay A tiempo completo
Job Description

We are seeking an experienced Business Analyst - Operations Support to join our team at Worldpay. As a key member of our organization, you will contribute to the development and implementation of business processes, policies, and procedures. Your primary focus will be on analyzing operational workflows, identifying areas for improvement, and recommending strategic solutions. Key responsibilities include developing and maintaining operational documentation, collaborating with cross-functional teams to implement process changes, and monitoring and evaluating process performance.

Main Responsibilities:
  • Analyze operational workflows, identifying opportunities for improvement and recommending strategic solutions.
  • Develop and maintain comprehensive operational documentation, including procedures, policies, and training materials.
  • Collaborate with cross-functional teams to design and implement process improvements, ensuring seamless integration with existing systems and processes.
  • Monitor and evaluate process performance, providing insights and recommendations to senior management.

Requirements:
  • Business analyst or equivalent experience.
  • Analytical and problem-solving skills.
  • Communication and interpersonal skills.
  • Ability to analyze complex data and develop meaningful insights.
  • Experience with process improvement methodologies.

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