Travel Professional

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Teleperformance A tiempo completo

Unlock Your Potential as a Travel Specialist



Foster new business growth and account retention as a Travel Specialist, a dynamic role that requires strong customer focus, sales acumen, and innovative problem-solving skills.



Key Responsibilities:




  • Build relationships with new prospects and existing customers through virtual meetings, phone calls, and presentations.
  • Sell and promote travel solutions to new or active customers, contributing to the promotion of the company and increasing sales revenue.
  • Work with Customer Care Teams to ensure all customer inquiries are promptly addressed.
  • Collaborate with colleagues across the client's organization to share knowledge and best practices.
  • Negotiate and close deals to grow revenue.
  • Manage the sales process from start to finish using a Customer Relationship Management (CRM) system.
  • Be knowledgeable about all company products and services.
  • Use all available resources to achieve sales goals.
  • Provide excellent customer service that exceeds customer expectations.


Requirements:




  • Sales executives with knowledge and experience with travel portfolio of products and services.
  • Skills: Persuasion, Negotiation, client communication, and customer management.
  • Requires a strong customer focus with customer-facing service industry experience.
  • Solid PC operational knowledge along with Microsoft Office applications experience.
  • Preferred if candidate possesses an undergraduate degree or college certificate.
  • Strong oral and written communication skills with a minimum B2 English level.
  • Effective presentation and customer relations skills, with excellent listening skills.
  • Outstanding organizational skills.
  • Good analytical skills with attention to detail.
  • Goal-oriented, self-disciplined, and self-motivated to produce results.
  • Ability to work well in a fast-paced environment.
  • Excellent problem-solving skills.


Enjoy:




  • 2 Days OFF
  • Salary up to 5,000,000 COP
  • Performance bonuses
  • Uncapped Commissions
  • 42 hrs per week
  • Growth opportunities
  • Paid Training
  • Long-term contract
  • Career development programs
  • Coworkers fund
  • Volunteering programs


Join a dynamic team and be part of the world's largest interactions team.



Key Benefits:




  • A competitive salary package
  • Opportunities for growth and development
  • A fun and dynamic work environment
  • A team of like-minded individuals
  • A chance to make a real difference in people's lives


About Teleperformance:



Teleperformance is a global leader in customer experience management, providing a wide range of services to help businesses improve their customer engagement and loyalty. We are proud to be a part of the world's largest interactions team, with over 380,000 employees in 80 countries.

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