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Manitowoc Support Specialist
hace 1 semana
About the Role
We are looking for an experienced Customer Service Representative to join our team in Colombia. As a key member of our sales support team, you will be responsible for providing exceptional customer service to our dealers, service centers, and key accounts.
Key Responsibilities
- Provide timely and effective support to customers, addressing their queries and resolving issues promptly.
- Develop and maintain strong relationships with dealers and customers, understanding their needs and preferences.
- Collaborate with internal teams to resolve administrative requests and improve processes.
- Analyze market trends and competitor activity to identify opportunities for growth and improvement.
Requirements and Working Conditions
- Bachelor's Degree required.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office applications.
- Able to work independently and as part of a team.
