Senior Operations Transformation Lead Analyst
hace 4 semanas
This role is for an experienced professional to lead the planning and implementation of key Operations strategies and initiatives in the LATAM region. The position will collaborate with senior management, Technology, and other stakeholders to drive business objectives.
Responsibilities- Identify resources, monitor work and budget, and mitigate risks for daily project operations supporting clients.
- Ensure satisfactory completion of tasks in compliance with regulatory requirements.
- Develop, implement, and track KPIs (key performance indicators) and SLAs (service level agreements) for the team.
- Recommend new systems and enhancements to securities processing procedures.
- Conduct analysis and develop solutions for securities processing or hedge fund activities.
- Assess service quality and identify areas for improvement.
- Coach new personnel on job responsibilities and assess risk when making business decisions.
We seek a candidate with:
- Fluency in English and Spanish.
- 6-10 years of relevant experience.
- A comprehensive understanding of how their area integrates with others to achieve business objectives.
Citi offers competitive salaries and benefits to qualified applicants. This salary range is based on industry standards and location factors.
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