Sales Representative

hace 2 meses

Bogotá, Bogotá D.E., Colombia Pearl A tiempo completo
About the Role

We are seeking a highly skilled Sales Representative to join our team at Pearl. As a Sales Representative, you will play a critical role in driving user engagement, activation, and conversion from trial users to subscribers.

Key Responsibilities
  • Drive Sales and Product Adoption
    • Maintain consistent, high-touch communication across calls, SMS, and in-app messages.
    • Deliver effective product demonstrations that meet user-specific needs.
    • Customize Handoff's implementation to fit each user's processes.
    • Address and resolve objections to facilitate successful product adoption.
  • Enhance Conversion and Retention
    • Listen actively to understand user pain points and provide tailored solutions.
    • Offer continuous feedback to the product team to improve onboarding processes.
    • Use product insights to ensure a positive and lasting user experience.
    • Collaborate across teams to refine user engagement strategies.
  • Contribute to Process Development
    • Assist in developing and updating playbooks and talk tracks to standardize sales processes.
    • Use insights from user interactions to enhance sales strategies.
    • Align with the sales team to ensure consistent and effective communication.
    • Provide ongoing input for refining approaches to user objections and inquiries.
Requirements
  • Product expertise: Experience with understanding and explaining complex products to users.
  • Active listening skills: Proven ability to identify customer needs and offer relevant solutions.
  • Problem-solving ability: Skilled at resolving customer challenges on the spot.
  • Comfortable with high touchpoints: Experience managing a high volume of customer interactions daily.
  • Coachable: Open to feedback and able to quickly improve performance
Benefits
  • Competitive Salary: Up to $1,800 per month, plus equity share.
  • Remote Work: Fully remote—work from anywhere.
  • Generous PTO: Ample paid time off to rest and recharge.
  • Health Coverage: HMO coverage after 3 months for full-time employees.
  • Direct Mentorship: Grow through guidance from international industry experts.
  • Learning & Development: Ongoing access to resources for professional growth.
  • Global Networking: Work and connect with professionals around the world.
  • Work-Life Balance: Flexible hours that support a healthy work-life balance.
Our Recruitment Process
  1. Application
  2. Screening
  3. Top-grading Interview
  4. Skills Assessment
  5. Client Interview
  6. Job Offer
  7. Client Onboarding

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