HR Senior Principal- Internal HR

hace 6 días


Colombia TMF Group A tiempo completo
Job Title: HR Senior Principal- Internal HR

TMF Group is a leading provider of essential administrative services that help our clients invest and operate safely worldwide. We are seeking a highly skilled and experienced HR Senior Principal- Internal HR to join our team in Colombia.

Key Responsibilities:
  • Manage service delivery and day-to-day operations of the RDC, ensuring compliance with standards and procedures, and enhancing operational efficiency for service delivery.
  • Lead the transfer of established processes to HR RDC and serve as a subject matter expert for HR lifecycle processes.
  • Train and lead the RDC team and Market HR partners in HR administration processes, cooperating with other administrative functions to enable process automation.
  • Coach and motivate team members to achieve targets and service levels agreed, ensuring appropriate workload distribution.
  • Establish priorities and schedule day-to-day operational activities, producing reporting and tracking KPIs.
  • Recommend new work methods and procedures to improve RDC efficiency and ensure implementation of decisions made by senior management.
  • Review work quality with team members and maintain or improve operational efficiencies.
  • Establish and maintain close working relationships with relevant parties, including HR colleagues and clients/colleagues across regions.
  • Act as first point of escalation, managing incidents and escalations, and implementing service improvement plans as necessary.
  • Responsible for process documentation and updating process documents.
Key Requirements:
  • Possess a bachelor's degree or professional certificate in any field of study.
  • Minimum 4-6 years of experience in HR Shared Service Centre and 8 plus years of overall experience.
  • Strong leadership and influencing skills, with the ability to drive results.
  • Capability to work efficiently under pressure and meet tight deadlines.
  • An organized and meticulous approach to tasks.
  • Proficient in delivering effective presentations to the leadership team.
  • Demonstrate initiative, independence, and flexibility to improve processes.
  • Excellent oral and written communication skills, along with strong interpersonal abilities.
  • Good communication skills in English & Spanish (Both Written & Verbal). Knowledge of Portuguese would be an added advantage.
Benefits:
  • Education assistance
  • In-company training
  • Prepaid health insurance
  • Funeral insurance
  • Life insurance


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