Insurance Claims Specialist

hace 7 horas


Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo
Transform Lives, Deliver Results: A Career Where Legal Expertise Meets Fulfillment

At Emapta, you'll join a legal team with a proven track record, specializing in insurance claims, personal injury, and property damage disputes. Our team has recovered over $750 million for clients across 75,000+ cases, ensuring that justice is not just served but won. Imagine working with a diverse and driven team of 300 professionals, spanning across five states, dedicated to delivering results. With a focus on work-life balance, personal fulfillment, and professional growth, Emapta offers a supportive, inclusive culture. We stand out by fostering well-being, harmony, and self-care, while helping you thrive both personally and professionally.

Job Overview

As an Insurance Claims Specialist, you will be the primary contact for potential new clients, guiding them through the legal services we offer. You'll identify, educate, and support clients, while assisting with their onboarding. Your excellent interpersonal skills will ensure seamless communication and a positive client experience.

Key Responsibilities
  • Handle inbound and outbound leads regarding Prospective New Clients interested in hiring our firm.
  • Conduct in-depth initial consultations with PNCs to present and sell our legal services.
  • Collect information about PNCs and the matters for which they seek our office's assistance, assuring them that our attorneys and staff are well-equipped to handle their needs.
  • Maintain contact with PNCs who do not attend their consultation and those who did not retain our services after their initial consultation, keeping the door open for future engagement.
  • Maintain a tracking system to monitor leads, new clients, and referral sources, ensuring that the office's software is up to date; track metrics related to new client PNCs and sales.
  • Actively engage in dialogue and report to management regarding the quality and volume of leads, offering constructive feedback and suggestions for process improvements.
Requirements

Proven Track Record: The Experience That Will Help You Turn Cases Around

  • English Level: C1
  • 2-3 years of experience in intake or sales of products or services.
  • 2-3 years of experience in Property Casualty or related legal fields.
  • Education and/or work experience equivalent to a bachelor's degree preferred.
  • Superior sales and customer service skills.
  • Proficient in calendar programs, Microsoft Office, and CRM software.
  • General knowledge of the legal industry is preferred.
  • Fluency in English and Spanish is required.
Benefits

No Objections Here Perks That Offer a Verdict of Success and Satisfaction

  • Five-day work week
  • Work items provided (laptop, mouse, and headset)
  • Indefinite term contract
  • Five additional vacation days (20 in total), with an option to monetize
  • Direct exposure to clients
  • Career growth opportunities
  • Diverse and supportive work environment
  • Prime office locations in Bogotá and Medellin
  • Upskilling opportunities through Emapta Academy
  • Prepaid medical coverage


  • Bogotá, Bogotá D.E., Colombia Kuehne+Nagel A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Risk & Claims Services Specialist to join our team at Kuehne+Nagel. As a key member of our team, you will be responsible for managing and processing claims, ensuring timely and effective resolution of customer complaints, and providing exceptional customer service.Key ResponsibilitiesManage and...

  • Claims Specialist

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    Job Summary:We are seeking a highly skilled Claims Specialist to join our GBS team at Adidas. As a Claims Specialist, you will be responsible for managing claims and invoice management activities, ensuring timely and high-quality delivery of services.Key Responsibilities:Manage claims and invoice management activities, including billing transmission, billing...


  • Bogotá, Bogotá D.E., Colombia Kuehne+Nagel A tiempo completo

    About the RoleWe are seeking a highly skilled Risk & Claims Services Specialist to join our team at Kuehne+Nagel. As a key member of our organization, you will be responsible for managing and processing claims, ensuring timely and effective resolution of customer complaints, and maintaining accurate records of all claims-related activities.Key...


  • Bogotá, Bogotá D.E., Colombia Kuehne+Nagel A tiempo completo

    Your RoleAs a Risk & Claims Services Specialist at Kuehne+Nagel, you will be responsible for managing and processing claims, ensuring timely and effective resolution of customer complaints, and maintaining accurate records of claims and related documentation. You will work closely with internal stakeholders, including claims handlers, underwriters, and risk...

  • Insurance Risk Specialist

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia LHR Américas A tiempo completo

    Job DescriptionJob Title: Insurance Risk SpecialistJob Summary:LHR Américas is seeking an experienced Insurance Risk Specialist to join our team. As an Insurance Risk Specialist, you will be responsible for analyzing risk exposures, designing strategies, and procuring insurance to protect assets and mitigate liabilities for our client.Key...


  • Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Transform Lives, Deliver Results: A Career Where Legal Expertise Meets FulfillmentAt Emapta, we're not just a legal team - we're a force for justice. With a proven track record of recovering over $750 million for clients across 75,000+ cases, we're dedicated to delivering results that matter. As an Intake Specialist, you'll be the primary contact for...

  • Claims Professional

    hace 1 mes


    Bogotá, Bogotá D.E., Colombia SCOR A tiempo completo

    Job Summary:This experienced claims professional will play a key role in managing a portfolio of insurance claims and direct program business in Latin America. The ideal candidate will have a strong background in insurance claim handling, with a focus on property and casualty lines of business.The successful candidate will have a high level of technical...


  • Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Transforming Client Experiences with EmaptaAt Emapta, we're dedicated to delivering exceptional client experiences through our personalized outsourcing solutions. As a Referral Intake Specialist, you'll play a vital role in guiding potential clients through their legal journey, ensuring they receive the best possible support and guidance.Key...


  • Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    Purpose & Overall Relevance for the Organization:As a key element within adidas wholesale customer service, this team is responsible for delivering claims and billing activities in a timely and high-quality manner. The team supports projects, including process standardisation, tools implementation, and other ad hoc initiatives.Key Responsibilities:Manage...


  • Bogotá, Bogotá D.E., Colombia LHR Américas A tiempo completo

    About the RoleWe are seeking a highly skilled Insurance Risk Specialist to join our team at LHR Americas. As a key member of our Insurance Management & Advisory Division, you will play a critical role in analyzing risk exposures, designing strategies, and procuring insurance to protect assets and mitigate liabilities.Key ResponsibilitiesAnalyze risk...

  • Authorization Specialist

    hace 4 semanas


    Bogotá, Bogotá D.E., Colombia Outwork Staffing A tiempo completo

    Job SummaryOutwork Staffing is seeking a highly skilled Pre-Authorization Specialist to join our team. As a key member of our medical group practice, you will play a crucial role in ensuring seamless patient care and operational efficiency.Key ResponsibilitiesVerify Medical Insurance Coverage: Ensure accurate and timely verification of patient insurance...

  • Insurance Associate

    hace 1 mes


    Bogotá, Bogotá D.E., Colombia Kennedys A tiempo completo

    About KennedysKennedys is a leading global law firm with expertise in dispute resolution and advisory services. With over 2,500 professionals worldwide across 45 offices in the UK, Europe, Middle East, Asia Pacific, and America, we have some of the most respected legal minds in their field.Our lawyers handle both contentious and non-contentious matters, and...


  • Bogotá, Bogotá D.E., Colombia Swiss Re A tiempo completo

    About the RoleWe are seeking a highly skilled Reinsurance Contracts Counsel to join our team in Latin America. As a key member of our team, you will be responsible for drafting and critiquing reinsurance contracts, aligning written agreements with business intent and corporate requirements.Key Responsibilities:Draft and critique reinsurance contracts,...


  • Bogotá, Bogotá D.E., Colombia Aon A tiempo completo

    Lead the Andean Region in Insurance Portfolio StrategyAs a key member of our team, you will be responsible for implementing and executing the portfolio strategy and its growth in the Andean region (Colombia, Ecuador, and Peru). You will work closely with our commercial and customer service areas to develop insurance placement proposals and design product...


  • Bogotá, Bogotá D.E., Colombia Swiss Re A tiempo completo

    About the RoleWe are seeking a highly skilled Reinsurance Contracts Counsel to join our team in Latin America. As a key member of our team, you will be responsible for drafting and critiquing reinsurance contracts, aligning written agreements with business intent and corporate requirements.Key Responsibilities:Draft and critique reinsurance contracts,...


  • Bogotá, Bogotá D.E., Colombia Swiss Re A tiempo completo

    About the RoleAs a key member of our team at Swiss Re, you will play a critical role in shaping the future of our reinsurance contracts. We are seeking a highly skilled and experienced Reinsurance Contracts Counsel to join our team in Latin America.Key ResponsibilitiesDraft and critique reinsurance contracts, binders, slips, endorsements, and related...


  • Bogotá, Bogotá D.E., Colombia Kennedys A tiempo completo

    About the RoleWe are seeking an experienced Associate to join our growing Corporate and Commercial team in Bogotá. As a key member of our team, you will provide specialist insurance law services to local and international insurers and reinsurers, with expert advice based on a deep understanding of the Colombian insurance market.Key ResponsibilitiesProvide...


  • Bogotá, Bogotá D.E., Colombia Adidas A tiempo completo

    Job Summary:The Specialist GBS Account Manager will be responsible for managing claims and invoice management activities for adidas wholesale customer service. This role will deliver all activities in a timely manner and with the required quality, supporting projects and collaborating with various stakeholders.Key Responsibilities:Manage invoice...

  • SAC Specialist

    hace 7 días


    Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUPayU is a leading payment and fintech company operating in 50+ high-growth markets worldwide. As a part of Prosus, one of the largest technology investors globally, we aim to redefine the way people buy and sell online for our merchants and millions of consumers.About the RoleAs a SAC Specialist, you will play a crucial role in managing and...

  • SAC Specialist

    hace 7 días


    Bogotá, Bogotá D.E., Colombia PayU A tiempo completo

    About PayUPayU is a leading payment and fintech company operating in 50+ high-growth markets worldwide. As a part of Prosus, one of the largest technology investors globally, we aim to redefine the way people buy and sell online for our merchants and millions of consumers.About the RoleAs a SAC Specialist, you will play a crucial role in managing and...