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CX Analytics and Strategy Lead
hace 1 semana
Rockwell Automation is a global leader in the manufacturing industry.
We are seeking a skilled Business Intelligence CX Specialist to join our team. This role will involve analyzing customer feedback data, developing insightful dashboards and reports, and providing actionable insights that drive strategic decisions.
- Unlock Customer Insights
- Develop Key Performance Indicators
- Provide Actionable Recommendations
- Collaborate with Cross-Functional Teams
- Drive Business Growth
The ideal candidate will have experience in data analytics, data management, and reporting. They will be able to transform complex data into clear business concepts and actionable insights.
As a Business Intelligence CX Specialist, you will report to the Customer Experience Strategy & Governance Leader. You will be part of a global team with remote colleagues and will have the opportunity to work on challenging projects.
- Comprehensive mindfulness programs
- Volunteer Paid Time off
- Company volunteer and donation matching program
- Employee Assistance Program
- Personalized well-being programs
