PCL Waiter

hace 2 semanas


Colombia Pocruises A tiempo completo
PCL Waiter Job Summary

We are seeking a skilled and enthusiastic Waiter to join our team at The Seven Seas Group. As a Waiter, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Provide a warm and welcoming greeting to every guest, maintaining a clean and professional appearance at all times.
  • Nurture a lasting connection with every passenger by showing genuine interest during service and remaining fully engaged throughout the voyage.
  • Create a comfortable and elegant ambiance by preparing table settings and maintaining service stations in line with all Company standards.
  • Consistently provide helpful explanations and suggestions on the menu, offering assistance with wine pairings.
  • Deliver food and beverages as requested, promptly, in the correct service order, following up to ensure each guest's needs have been met and suggesting solutions to any issues.
  • Maximize wine and beverage sales by invitingly offering suitable choices.
  • Encourage and support the growth, engagement, and development of the Junior Waiter by providing targeted coaching and training in all aspects of the role.
  • Follow all Company guidelines, policies, and procedures, including USPH protocols.
Requirements
  • Graduate of a recognized Catering / Hotel Management School (Preferred).
  • Two to five years of restaurant service experience on a cruise ship or in alternative at least 5 years of fine dining service from premium restaurants and/or luxury hotels (5 stars).
  • Able to adequately explain pricing, food, wine, and cocktail menus to the guests.
  • Knowledge of fine dining operations and excellent restaurant service.
  • Strong communicator with personable social skills to actively interact with a variety of guest demographics.
  • Necessary computer skills and knowledge of P.O.S. systems.
  • Command of the English language, both verbal and written.
Benefits

Princess Cruises offers many benefits, including comfortable shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. We are an equal opportunity employer and welcome applications from qualified candidates.



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