Senior Launch Coordinator

hace 1 semana


Colombia Owner A tiempo completo

At Owner, we're seeking a highly skilled Senior Launch Coordinator to join our team. This is an exciting opportunity for a talented professional to take ownership of ensuring seamless onboarding experiences for our restaurant partners.

We use Salesforce to log all activity, and your success will be measured by your ability to collect necessary assets and information, coordinate internally across multiple teams, set proper expectations ahead of launch, and ensure a smooth handoff to the Restaurant Success Manager. As a Senior Launch Coordinator, you'll be the first point of contact for new partners, providing expert guidance and support throughout the onboarding journey.

The impact you will have:
- Advocate for restaurant owners so that they maintain ownership of their online presence
- Coach and educate restaurant owners on best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team
- Work on projects and initiatives that improve our internal processes
- Impact the Owner platform design by providing relevant product feedback to our engineering team

To succeed in this role, you'll need to be able to effectively manage multiple accounts, all at various stages of the onboarding journey. You should also possess a growth mindset, with a commitment to professional growth and development. Additionally, you should be solutions-oriented, able to identify issues and take appropriate action/ownership.

A successful Senior Launch Coordinator will thrive while working in a fast-paced environment where change is common. Strong written and verbal communication skills are essential, as well as the ability to work collaboratively with cross-functional teams. Experience in the restaurant industry is a plus, but not required.

This role offers a competitive salary, with estimated yearly compensation ranging from $30,000 to $40,000 USD depending on experience. Other benefits include comprehensive health coverage, a 100% remote workplace, and unlimited PTO – plus extra fun perks



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