Senior Operations Associate

hace 1 semana


Perímetro Urbano Barranquilla, Colombia Sutherland Global A tiempo completo
Job Overview

Sutherland Global is a leading provider of digital transformation solutions, driving business success for iconic brands worldwide. As a Sr. Associate in our organization, you will be at the forefront of delivering exceptional service levels and optimizing critical business operations.

We are seeking a highly skilled and experienced individual to join our team as a Senior Operations Associate. In this role, you will monitor queues in real-time to identify and address any risks to meeting contractual KPIs. You will also provide expert support to floor supervisors, making real-time call outs on performance and staffing level deviations.

This is an exciting opportunity for someone who wants to make a tangible impact on our business outcomes. If you have a passion for delivering high-quality results and a strong desire to grow with our organization, we encourage you to apply.



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