Customer Service Representative

hace 2 semanas


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

This is a remote job opportunity for a Customer Service Representative to work with a pest control company in the United States. The position involves making outbound calls to inbound leads from web forms and text messages, qualifying them based on pest issues and service area criteria, and transferring qualified/interested leads to the sales team.

Responsibilities:
  • Make outbound calls to inbound leads from web forms and text messages
  • Qualify leads based on pest issues and service area criteria
  • Handle objections and brush-offs in a professional manner
  • Build rapport through friendly conversation
  • Transfer qualified/interested leads to the sales team via warm transfer

The ideal candidate will have at least 1 year of experience in outbound telemarketing or lead qualification, excellent verbal communication and listening skills, and the ability to navigate call software and web applications. They should also be self-motivated and resilient to overcome rejection, as well as have problem-solving skills to identify lead criteria.

Requirements:
  • At least 1 year of experience in outbound telemarketing or lead qualification
  • Excellent verbal communication and listening skills
  • Ability to navigate call software and web applications
  • Self-motivated and resilient to overcome rejection
  • Problem-solving skills to identify lead criteria
Benefits:
  • HMO coverage after 90 days
  • Permanent work-from-home opportunity
  • Immediate hiring
  • Steady freelance job

We estimate the salary for this position to be around $40,000 per year, considering the location in Orem, Utah, USA, and the requirements of the job.



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