Solution Architect, Ironclad Clm

hace 3 semanas

Bogotá, Bogotá D.E., Colombia Neuraflash A tiempo completo
## About NeuraFlash

We are a leading AI and Consulting Partner of Amazon & Salesforce, dedicated to transforming contact centers with AI powered experiences. Our expertise spans across the Amazon ecosystem including Amazon Connect, Lex & Contact Lens, and the Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics.

## Job Responsibilities

As a thought leader for our customers, you will implement and oversee the quality of our deliverables, manage the team and day-to-day relationships to ensure exceptional performance across customer engagements. You will drive innovation in the areas of solution delivery capabilities, enterprise delivery methodology, and reusable assets.

### Key Responsibilities Include:

* Acting as a consultant to advise our customers on solution tradeoffs to assist in the cost/benefit analysis, taking into account business process, architecture, and IT operating model.
* Providing executive level business consulting and pre-sales support.
* Working hand-in-hand with our sales team on consulting and pre-sales activities.
* Collaborating with cross-functional teams to deliver solutions that meet customer needs.
* Acquiring and maintaining all applicable Ironclad certifications.
* Traveling up to 25% for customer projects and company events.
* Contributing to NeuraFlash at a leadership level, advocating our brand, and helping us grow and scale.

## Requirements

* 8+ implementations experience of Ironclad or DocuSign.
* Prior experience as a Solution Architect with Ironclad or DocuSign.
* 5+ years of experience selling and delivering business solutions on the Ironclad or DocuSign platforms.
* 3+ DocuSign and/or Ironclad certifications.
* Experience in all phases of services delivery, software development, and testing life cycles.
* Expertise in project delivery, including all aspects of program management and the SDLC.
* Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies.
* Experience with building out project and program teams and organizing programs for success.
* Demonstrated track record of writing SOWs, reviewing proposals with clients, and negotiating contracts.
* Expert business operations experience, including invoicing, SOW, margins, and utilization.
* Background or relevant education in Operations, Legal, and Contracting.

## Preferred Skills

* Outstanding verbal and written communication skills to audiences of all levels, including client-facing skills.
* Passion for building software solutions with state-of-the-art technology.
* Eager to embrace challenging situations and enjoys solving complex problems.
* Excellent mentoring and leadership skills.
* Proven ability to work cross-functionally.

## What to Expect

At NeuraFlash, we offer a flexible work environment that allows you to work in the location that makes the most sense for your lifestyle. Our company culture is built on trust, collaboration, and a passion for delivering exceptional results. We celebrate our successes and have a lot of fun along the way. If you're looking for a challenging and rewarding career opportunity, we encourage you to apply.

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