Application Operations Manager
hace 2 semanas
Job Title: Application Service Delivery Manager
About the Role:
The Application Service Delivery Manager will oversee the lifecycle of corporate IT applications at SGS, ensuring commitments are met and value is delivered. This role is responsible for managing service risks, monitoring KPIs to meet operational objectives, and proposing improvements.
Key Responsibilities:
- Service Delivery Management: Assess new business requests and propose improvements. Support stakeholders in problem resolution and escalations. Ensure service delivery meets SLAs; negotiate as needed. Diagnose issues and take corrective actions. Regularly optimize methods and procedures. Monitor capacity and address any shortfalls. Confirm that service acceptance criteria are met.
- Application Maintenance: Validate incident categorization and prioritization. Approve and support preventive maintenance request fulfillment. Manage the lifecycle of all potential or occurring problems in service delivery. Assess risks related to proposed changes and ensure that changes to products, services, or systems are controlled and coordinated.
- Application Development: Approve impact assessments and estimations for application upgrades. Manage business relationships by defining User Acceptance Testing (UAT) cases and supporting deployment plans for projects. Lead scoping, requirements definition, and priority setting for complex, strategic programs. Provide input for requirements analysis and enhancement designs. Authorize deployments and accept major enhancements. Support preventive maintenance activities. Build and manage demand forecasts in alignment with business stakeholders.
Requirements:
- Bachelor's degree and/or master's with relevant IT or Computer science background.
- Customer facing management experience is required.
- Relevant experience managing requirements through the entire delivery and operational life cycle.
- Excellent verbal and written communication skills.
- Excellent customer service and good negotiating skills.
- Ideal certification in IT Service Management (ITIL 4).
About SGS:
SGS is a leading global company in providing inspection, verification, testing, and certification services. We are committed to delivering value to our customers and stakeholders through our expertise and services.
-
Operations Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia Sagan Recruitment A tiempo completoJob Title: Operations ManagerLocation: Remote (Ability to work within specified time zones as needed)Salary Range: Up to $4,000 USDWork Schedule: 6:00 AM to 4:00 PM PT, Monday - FridayJob Overview:We are seeking a highly skilled and experienced Operations Manager to oversee our residential and commercial landscape business operations. The ideal candidate...
-
Financial Operations Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Motory Group A tiempo completoMotory Group is seeking a highly skilled Financial Operations Manager to oversee daily accounting operations. Key responsibilities include managing accounts payable/receivable, preparing financial statements, conducting reconciliations, and ensuring compliance with accounting principles. A valid accountant's license and proven experience in accounting...
-
Accounts Receivable Operations Manager
hace 2 días
Bogotá, Bogotá D.E., Colombia Auxis A tiempo completo**About the Role:**We are seeking an experienced Accounts Receivable Operations Manager to join our team at Auxis.About Auxis:Auxis is a dynamic company that prioritizes employee growth and development. We empower our employees to be their best in the interest of a common team goal.Job Description:The Accounts Receivable Operations Manager will play a...
-
Digital Operations Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Digital Operations ManagerLocation: RemoteSalary Range: Up to 2000 USD + commissionsWork Schedule: Monday - Friday, 9:00 AM to 5:00 PM (PST)At Sagan, we bridge the gap between global talent and US-based businesses. We are seeking a Digital Operations Manager to be the technical backbone of our online fitness business, specializing in indoor...
-
Operations Leadership Manager
hace 3 días
Bogotá, Bogotá D.E., Colombia Full Potential Solutions A tiempo completoJob SummaryThe Operations Leadership Manager is a pivotal role within our organization, responsible for overseeing the strategic direction and daily operations of our team.
-
Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Icesi A tiempo completoJob Title: {title}About Us: A dynamic and forward-thinking {company} is seeking an experienced Operations Manager to join our team.Key Responsibilities:Manage daily operationsCoordinate projectsSupervise team membersRequirements:Proven experience in operations managementExcellent leadership skillsStrong communication skillsWhat We Offer:A competitive salaryA...
-
Cloud Application Operations Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sutherland Global A tiempo completoJob Summary:We are seeking a skilled Application Operations Engineer to join our Cloud team. The successful candidate will be responsible for ensuring the smooth operation of our NICE Recording Solution.Key Responsibilities:Perform operational duties, including database backups and application server health checks.Identify and resolve operational issues...
-
IT Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Https:Mipleo.Com.CoSitemap A tiempo completoWe are seeking an experienced IT Operations Manager to oversee the day-to-day activities of our Bogota site, ensuring seamless functionality of systems, network, and voice services.The ideal candidate will be responsible for delivering exceptional client service in alignment with our Master Service Agreement (MSA) and Service Level Agreements (SLAs), while...
-
Application Service Delivery Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia SGS A tiempo completoJob Title: Application Service Delivery ManagerThe Application Service Delivery Manager is responsible for overseeing the lifecycle of corporate IT applications at SGS, ensuring commitments are met and value is delivered.Key responsibilities include managing service risks, monitoring KPIs to meet operational objectives, and proposing improvements. The...
-
Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Digitas A tiempo completoWe are seeking a highly skilled Operations Manager to join our team at {company}. The successful candidate will be responsible for overseeing daily operations, ensuring seamless execution, and driving business growth.Key responsibilities will include:Main ObjectivesDevelop and implement business strategies to drive revenue growthLead cross-functional teams...
-
Supply Chain Operations Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Dansk Flygtningehjælp A tiempo completoJob DescriptionJob Title: Supply Chain Operations ManagerLocation: ColombiaJob Type: Full-timeSalary: Competitive salary and benefitsAbout Us: Dansk Flygtningehjælp (Danish Refugee Council) is a leading international non-governmental organization providing humanitarian assistance and promoting durable solutions for refugees and internally displaced...
-
District Operations Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia adidas A tiempo completoJob Summary:We are seeking a highly skilled District Operations Manager to support the District Manager in monitoring store performance and achieving company targets.Key Responsibilities:Regularly visit assigned district and/or stores to monitor performance and provide support to store managers.Oversee shrink and inventory management to minimize losses and...
-
Application Service Delivery Manager
hace 1 mes
Bogotá, Bogotá D.E., Colombia SGS A tiempo completoJob Title: Application Service Delivery ManagerAt SGS, we are seeking an experienced Application Service Delivery Manager to oversee the lifecycle of corporate IT applications. This role is responsible for ensuring the successful delivery of IT services, managing service risks, and promoting continuous improvement.Key Responsibilities:Manage service delivery...
-
Chief Financial Operations Manager
hace 7 días
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob Title: Chief Financial Operations Manager Salary Range: Up to $3,200 USD per month. Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST) as an Independent Contractor.Company Overview: Sagan is a membership community connecting top executives, founders, and CEOs with international talent from vibrant regions worldwide, bridging the gap between...
-
Supply Chain Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Ansell A tiempo completoAnsell is a leading global provider of protection solutions, and we are currently seeking a highly skilled Supply Chain Operations Manager to join our team in Bogota, Colombia.Job Summary:The Supply Chain Operations Manager will be responsible for overseeing distribution operations for Colombia, ensuring the proper receipt, storage, and redistribution of...
-
Senior Financial Operations Manager
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sagan A tiempo completoJob OverviewSagan, a leading membership community for top executives and CEOs, is seeking an experienced Financial Controller & Accounting Manager to oversee the financial operations of our fast-growing digital marketing agency.ResponsibilitiesOversee all financial operations, including bookkeeping, payroll, and tax preparation, ensuring compliance with tax...
-
Business Operations Manager
hace 3 días
Bogotá, Bogotá D.E., Colombia CrossBoundary A tiempo completoWe are seeking an experienced Business Operations Manager to oversee the day-to-day operations across multiple offices in the LAC region. The successful candidate will have a proven track record of excellence in office management, with strong planning skills and business management principles.About the RoleThis is an exciting opportunity for a highly...
-
Financial Operations Manager
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Kenvue A tiempo completoFinancial Operations ManagerAt Kenvue, we are seeking a highly skilled Financial Operations Manager to oversee the financial reporting process for our legal entities. This role will ensure the integrity and precision of financial statements, tax filings, and reporting packages.Key ResponsibilitiesStreamline month, quarter, and year-end closings within...
-
District Operations Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia adidas A tiempo completoJob Summary:The District Operations Manager will be responsible for supporting the District Manager in monitoring store performance and providing operational and administrative support to store managers.Key Responsibilities:Regularly visit assigned stores to monitor performance and provide support to store managersManage inventory and shrinkage to ensure...
-
Logistics Operations Manager
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Ansell A tiempo completoJob Summary: We are seeking a highly skilled Logistics Operations Manager to oversee the distribution operations for Colombia. The successful candidate will be responsible for ensuring the proper receipt, storage, and redistribution of Ansell products to customers, as well as supervising distribution center operations in Bogota.Key Responsibilities:* Oversee...