Client Operations Specialist
hace 6 días
About Publicis Global Delivery
Publicis Global Delivery is a leading talent powerhouse within the Publicis Groupe, a global communications group. Our mission is to hire, develop, and boost the best people worldwide to deliver outstanding work for prominent clients.
We are a team of over 1,700 passionate employees in LATAM who love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, Publicis Global Delivery is the place for you.
Our Values
We Move People, and People Move Us
About the Role
As a key member of our Operations team, you will support our media and finance teams by handling various functions involved in the media billing process and other administrative duties.
- Data entry and management
- Support for media billing processes and reconciliation
- Liaising with agency support services and vendors to resolve media billing issues
- Identifying and reconciling discrepant invoices
- Requesting and processing credits
- Compiling information for client reporting
- Tracking client purchase orders and YTD media and fee billing
- Supporting vendor compliance processes
- Managing media authorizations
Requirements
- Bachelor's degree in a relevant field
- English language proficiency (B2+ level)
- Basic understanding of finance, accounting principles, and financial statements to assist clients effectively
- Intermediate expert use of Microsoft Office software, especially Microsoft Excel (Pivot Tables, V-Lookups, IF)
- Detail-oriented and comfortable working with numbers
- Ability to thrive in a fast-paced environment
- Strong team player with the ability to work on own initiative and occasionally unsupervised
- Effective communication skills by telephone, in writing, or in person
What We Offer
- Employee engagement activities and events
- Work from Home options
- Technical trainings, soft skills development, technical certifications, access to online libraries and e-learning platforms
- The Find your path Program
- A coach to support and help you grow
- The Level up Program
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