Client Operations Specialist

hace 6 días


Bogotá, Bogotá D.E., Colombia Publicis Global Delivery A tiempo completo

About Publicis Global Delivery

Publicis Global Delivery is a leading talent powerhouse within the Publicis Groupe, a global communications group. Our mission is to hire, develop, and boost the best people worldwide to deliver outstanding work for prominent clients.

We are a team of over 1,700 passionate employees in LATAM who love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, Publicis Global Delivery is the place for you.

Our Values

We Move People, and People Move Us

About the Role

As a key member of our Operations team, you will support our media and finance teams by handling various functions involved in the media billing process and other administrative duties.

  • Data entry and management
  • Support for media billing processes and reconciliation
  • Liaising with agency support services and vendors to resolve media billing issues
  • Identifying and reconciling discrepant invoices
  • Requesting and processing credits
  • Compiling information for client reporting
  • Tracking client purchase orders and YTD media and fee billing
  • Supporting vendor compliance processes
  • Managing media authorizations

Requirements

  • Bachelor's degree in a relevant field
  • English language proficiency (B2+ level)
  • Basic understanding of finance, accounting principles, and financial statements to assist clients effectively
  • Intermediate expert use of Microsoft Office software, especially Microsoft Excel (Pivot Tables, V-Lookups, IF)
  • Detail-oriented and comfortable working with numbers
  • Ability to thrive in a fast-paced environment
  • Strong team player with the ability to work on own initiative and occasionally unsupervised
  • Effective communication skills by telephone, in writing, or in person

What We Offer

  • Employee engagement activities and events
  • Work from Home options
  • Technical trainings, soft skills development, technical certifications, access to online libraries and e-learning platforms
  • The Find your path Program
  • A coach to support and help you grow
  • The Level up Program


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