Network Operations Specialist
hace 2 meses
Job Summary
We are seeking a highly skilled Network Operations Specialist to join our team at Scotiabank. As a key member of our Global Network Operations Centre, you will play a critical role in ensuring the smooth operation of our network infrastructure.
Key Responsibilities
- Monitor and troubleshoot network alerts and events in a 24x7 environment
- Conduct health checks and provide reporting and incident communications
- Attend bridge and troubleshooting calls
- Work with the help desk to resolve user-related network issues and open tickets with carriers and vendors
- Implement network changes as per provided Method of Procedure (MOP) and Firewall Port Requests (FPRs)
- Understand and adhere to Scotiabank's risk appetite and risk culture
- Actively pursue effective and efficient operations in accordance with Scotiabank's Values, Code of Conduct, and Global Sales Principles
Requirements
- Post-secondary education in a technology-related field
- Technical knowledge or experience with Cisco routers, switches, and firewalls
- Cisco Certifications (CCNP, CCNA) required
- Superior problem-solving and decision-making skills
- Technical understanding of TCP/IP (routing, switching, and security)
- Familiarity with BGP/OSPF protocols, LAN/WAN technologies, Cisco WiFi, Fortinet Firewalls, F5 Load Balancers, Network Monitoring tools, and Aruba/Silver Peak SD-WAN
- Strong customer orientation and ability to learn rapidly
- Firewall Certifications, Fortinet certifications, Load Balancer certifications, and F5 certifications an asset
- Python scripting knowledge or experience an asset
Working Environment
This role requires the ability to work in a dynamic environment with multiple tasks and priorities. The successful candidate will be part of a shift team within Global Network Operations, working rotational shifts (12 hours) during weekdays, weekends, and statutory holidays.
What We Offer
Scotiabank offers a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.
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