Medical Office Support Specialist
hace 1 semana
Job Summary
">This is a remote position requiring full-time hours, 45 hours per week, Monday to Friday - 8am to 12pm and 2pm to 6pm California Time (12 AM - 4 AM and 6 AM - 10 AM PHT) Saturday 8am to 1pm California Time (12 AM - 5 AM PHT) every other Saturday, alternating with the other Virtual Receptionist timezone: California.
Responsibilities:
- Responding to incoming calls promptly and professionally, directing calls to the appropriate individuals or departments.
- Taking accurate messages and forwarding them to the relevant personnel in a timely manner.
- Managing calendars and scheduling appointments or virtual meetings for team members.
- Offering basic information about the organization's products, services, or policies to callers or virtual visitors.
- Providing general virtual assistance to employees and clients, such as helping with virtual document sharing or guiding them through virtual tools and platforms.
Requirements:
- Bilingual (English and Spanish) written and verbal.
- Strong verbal and written communication skills.
- A customer-centric approach with the ability to provide excellent virtual customer service, addressing inquiries and concerns in a professional manner.
- Familiarity with virtual communication tools, video conferencing platforms, and virtual office software.
- Ability to manage multiple tasks, schedules, and appointments efficiently.
- Quick thinking and the ability to troubleshoot basic technical issues that may arise during virtual interactions.
- Flexibility and adaptability to changes in virtual communication methods, software, or procedures.
- Accuracy in message-taking, scheduling, and other administrative tasks.
Estimated Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.
About Bruntwork
Bruntwork offers a permanent work-from-home opportunity with HMO coverage for eligible locations. As an independent contractor, you will have the flexibility to work from home while enjoying steady freelance work.
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