Medical Office Support Specialist

hace 1 semana


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

Job Summary

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This is a remote position requiring full-time hours, 45 hours per week, Monday to Friday - 8am to 12pm and 2pm to 6pm California Time (12 AM - 4 AM and 6 AM - 10 AM PHT) Saturday 8am to 1pm California Time (12 AM - 5 AM PHT) every other Saturday, alternating with the other Virtual Receptionist timezone: California.

Responsibilities:

  • Responding to incoming calls promptly and professionally, directing calls to the appropriate individuals or departments.
  • Taking accurate messages and forwarding them to the relevant personnel in a timely manner.
  • Managing calendars and scheduling appointments or virtual meetings for team members.
  • Offering basic information about the organization's products, services, or policies to callers or virtual visitors.
  • Providing general virtual assistance to employees and clients, such as helping with virtual document sharing or guiding them through virtual tools and platforms.

Requirements:

  • Bilingual (English and Spanish) written and verbal.
  • Strong verbal and written communication skills.
  • A customer-centric approach with the ability to provide excellent virtual customer service, addressing inquiries and concerns in a professional manner.
  • Familiarity with virtual communication tools, video conferencing platforms, and virtual office software.
  • Ability to manage multiple tasks, schedules, and appointments efficiently.
  • Quick thinking and the ability to troubleshoot basic technical issues that may arise during virtual interactions.
  • Flexibility and adaptability to changes in virtual communication methods, software, or procedures.
  • Accuracy in message-taking, scheduling, and other administrative tasks.

Estimated Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications.

About Bruntwork

Bruntwork offers a permanent work-from-home opportunity with HMO coverage for eligible locations. As an independent contractor, you will have the flexibility to work from home while enjoying steady freelance work.



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